Manager, Operations

Band Level 4 Job Description Summary #LI-Hybrid Location: Cambridge, MA USA Helps manage Preclinical Safety (PCS) and PK Science (PKS) study outsourcing for assigned Therapeutic Area(s). Translates the project plan into work packages to be scheduled internally or externally to meet the key project milestones and submission deliverables. Ensures timely and accurate entry of study level planning and budget forecasting into the relevant project/study management tools. Coordinates within the assigned projects and acts as the interface between the Scientific Project Team, PCS & PKS Scientific Monitoring functions, Operations/External Partnerships, and BR or Development Project Managers as well external CRO partners. Job Description Key Responsibilities: Responsible for oversight of assigned PCS & PKS study externalization processes and for working with the PCS & PKS Project Team Member (PTM) and PCS & PKS Line Functions to create realistic project plans. Coordinate the project plan execution to ensure accurate study initiation and scheduling in alignment with project milestones. Drive project timelines, considering the project prioritization as set by the Therapeutic Area (TA). As an active member of assigned Project/Strategy Teams, responsible for optimizing and consolidating study requirements and working with the Contract Research organization(s) (CROs) to meet project/study deadline. Enable the preparation, placement and scheduling of study requests and study details in the relevant planning systems. Ensure that BR policies and compliance are achieved in external operations. Ensure that studies and lifetime forecasts are set up properly, and coordinate with Study Monitors once the studies have started to provide accurate study level tracking and financial planning. Keep Project Manager and PTM informed on schedule and cost changes, adjust grants and POs as necessary, and flag resource shortages that may impact project execution and/or timelines. Work with Novartis qualified CROs to initiate study planning, obtain pricing/quotations, initiate the funding process and authorize the Study start. Responsible for forecasting and establishing a budget for externally planned studies for each assigned project plan and maintain overall budget and forecast accuracy in internal tracking systems. Demonstrate a 3R mindset when planning animal studies and ensure adherence to Novartis animal welfare standards. Contribute to operational excellence initiative(s) to deliver more efficient and higher impact services for PCS & PKS (e.g. managing external animal colonies, increasing TM access to animal tissues). Participate in regular team meetings to review timelines, status and troubleshoot issues in partnership with CRO management, Ops Experts, scientific staff from both organizations, and other stakeholders as applicable (e.g. Procurement, Quality, AWC). Assist in the EPRM risk assessment process. Provide support for maintaining supplier data and facilitate Novartis Commodity Code (NCC) selection throughout supplier onboarding and renewal activities within S360 and MDGS. Support PCS Collaborations and initiate contracts and purchase orders via Scientist.com. Assist Alliances managers in developing relationships with key and niche providers. Essential Requirements: BS/MS or other advanced degree in a scientific/technical area of a PCS or PKS-related discipline 5+ years of experience in the pharmaceutical industry or at a CRO working with small/large molecules in drug development projects Possesses excellent project management skills and able to map key deliverables, milestones, and budget forecasts to study plans. PMP or CA-AM a plus. Outstanding communication and influencing skills – must be able to productively interact with internal and external associates from different countries, disciplines and levels. A strong customer focus along with good negotiation skills are required. Prior experience in scientific service functions or operational support is a plus. Ability to work independently within a cross-functional team environment with a flexible mindset and excellent organizational skills. Strong analytical and problem-solving skills. Extensive knowledge of tools and processes commonly used in outsourcing and CRO management- PowerBI, Sharepoint, Smartsheet Must be able to productively collaborate in a global matrix organization and simultaneously lead cross-functional projects in various disciplines as required. Shows a commitment to continuous process and program improvement and is a good team player The salary for this position is expected to range between $103,600 and $192,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click here EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to View email address on click.appcast.io call View phone number on click.appcast.io and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $103,600.00 - $192,400.00 Skills Desired Analysis (Inactive), Databasing, Decision Making, Operations (Inactive), Problem Solving Skills (Inactive), Reporting (Inactive), Team Management, Waterfall Model Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives. Novartis is aware of employment scams which make false use of our company name or leader’s names or recruiter’s names to defraud job seekers. Novartis does not make job offers without interview and never asks candidates for money. If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information. Novartis is not responsible for any claims, losses, damages, or expenses resulting from scams. In the context of China Cross-Border Data Transfer (CBDT) policy, if you need to apply for a position in China, please go to the local Recruiting System TaleNov .