Pharmacy Manager

Location: 5241 Northland Drive - Grand Rapids, Michigan 49525 Position Summary This role is responsible for the management and operation of the pharmacy department at a store level, including but not limited to prescriptions, inventory control, customer service, compliance with regulatory requirements, and adhering to company policies and management of pharmacy staff. Responsibilities Manage all aspects of pharmacy operations at the store level including prescriptions, inventory control, and customer service to achieve optimal outcomes. Maintain the pharmacy's continued compliance with all appropriate Federal and State regulatory guidelines and Company policies. Process and/or oversee new and refill requests from customers and/or clinics and fill prescription requests efficiently, accurately and in a professional and courteous manner. Maintain pharmacy records including customer profiles, insurance forms, pharmacy record/POS systems, inventories, control records and registries (e.g., poisons, narcotics, controlled substances). Manage, maintain and implement pharmacy programs (e.g., security measures, immunizations and other clinical programs) accordingly. May be responsible to provide clinical care services as assigned. Prepare responses to third party pharmacy audits as needed. Meet or exceed company-established acceptable pharmacy operation metrics (e.g., gross and net profits, budgeted sales and payroll, Rx counts). Provide focused and effective leadership to pharmacy associates that develop a positive, high-performing, customer-focused store culture. Implement the Company service program(s) and model high standards of service to achieve positive customer satisfaction. Manage department operations including staffing, training, performance management and career development of associates, and developing and monitoring department goals. Develop and monitor department budget as required. Maintain current knowledge of legal regulations, industry trends and best pharmacy practices; make recommendations to improve current programs and processes and to ensure company legal compliance. Additional responsibilities may be assigned as needed. Qualifications Bachelor's Degree (Required) in Pharmacy or related field. Doctorate degree in Pharmacy preferred. Two years’ experience as a pharmacist. Pharmacy License (in good standing) required in the state of operation. Immunization Certification preferred. Strong knowledge of HIPAA Privacy and Security Rules, pharmacy laws, rules, and guidelines. Excellent written and verbal communication skills. Strong management, organization, attention to detail and problem-solving skills. Ability to lead a team and work well with associates of all levels. Successfully completes required continuing education hours and maintains Pharmacy License in good standing. Working knowledge of perpetual inventory procedures and management. Proficient in Word and Excel. Bilingual skills helpful based on demographic region. Physical Requirements May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment. Benefits & EEO Statement SpartanNash offers a robust and competitive Total Rewards benefits package. SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. We are not able to sponsor work visas for this position. #J-18808-Ljbffr