Bartender

Job Description

Job Description

Description:

Job Title: Bartender

FLSA Classification: Non-Exempt Hourly Tip Eligible

Reports to: Restaurant General Manager

Job Summary: The Bartender is responsible for preparing and serving beverages to customers, ensuring a high level of customer satisfaction, and maintaining a clean and organized bar area. This role requires a thorough knowledge of mixology, excellent customer service skills, and the ability to perform in a fast-paced environment.
Essential Functions:
Customer Service:

• Greet customers warmly and provide a welcoming atmosphere.
• Take beverage orders from customers and servers.
• Provide recommendations and answer questions about the menu and beverages.

Drink Preparation:

• Mix and serve alcoholic and non-alcoholic beverages according to established recipes and standards.
• Create new and innovative cocktails to enhance the bar menu.
• Ensure proper portion control and presentation of beverages.

Bar Maintenance:

• Maintain a clean and organized bar area, including bar tops, sinks, glasses, and equipment.
• Follow all health and safety regulations regarding food and beverage handling.
• Restock and replenish bar inventory and supplies.

Cash Handling:

• Process transactions accurately using the POS system.
• Handle cash, credit card transactions, and customer tabs efficiently.
• Ensure accurate cash handling and reconciliation of the cash drawer.

Team Collaboration:

• Work closely with servers and kitchen staff to ensure smooth operations.
• Assist in training new bar staff as needed.
• Communicate effectively with team members to ensure high-quality service.

Compliance and Safety:

• Verify the identification and age of customers to ensure compliance with legal drinking age requirements.
• Monitor customer behavior and consumption to prevent over-serving and ensure a safe environment.
• Handle difficult situations with tact and professionalism, including dealing with intoxicated patrons.
• Adhere to Responsible Beverage Service (RBS) guidelines and ensure all staff follow these protocols.
• Complete and maintain RBS certification as required by state law.

Qualifications:

• Proven experience as a bartender in a high-volume setting.
• Extensive knowledge of mixology, beverage recipes, and ingredients.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and handle high-pressure situations.
• Strong attention to detail and organizational skills.
• Ability to stand for extended periods and lift up to 25 pounds.
• Must be at least 21 years of age and possess a valid Responsible Beverage Service (RBS) certification (if required by state law).
• Ability to obtain a Food Handlers card
• RBS card

Preferred Qualifications:

• Experience with creating and promoting signature cocktails.
• Familiarity with bar equipment and tools, including POS systems.
• Basic math skills for cash handling and inventory management.

Work Environment:

• High-energy, dynamic bar setting with loud music and large crowds.
• Fast-paced atmosphere requiring quick thinking and adaptability.
• Interaction with a diverse clientele in a lively and vibrant environment..