Control Room Technician

Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients' success through tailored solutions. One of North America's largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. ASG delivers customized operations and services for all phases of media production, including creative and engineering. Founded in 1997, and providing nationwide services, ASG has teams based in North America, South America, and Europe.

Job Summary

This is a flex/freelance, variable-hour position. Fluency in Japanese is required for this role.

Are you passionate about live broadcast production? Join Advanced Systems Group as a Control Room Technician and immerse yourself in a dynamic, multi-skilled role that places you at the heart of high-quality livestream broadcasts. As a valued member of our control room operations team, you'll collaborate with top-tier industry professionals, utilize leading-edge technology, and contribute creative solutions while ensuring broadcasts meet the highest standards and tight deadlines. This is your chance to play a key role in shaping engaging livestream experiences and making an impact within our innovative team.

Essential Functions

Carousel Operator

• Manage the creation and quality control of all broadcasts, ensuring every event runs smoothly and at its best.
• Maintain and own detailed tracking documents, keeping comprehensive records of all broadcast information.
• Collaborate daily with producers to manage incoming requests and embrace change in a fast-paced environment.
• Add all ASINs/SKU information to broadcasts and manage proxy access for influencers across all channels.
• Diagnose issues in the Creator App, troubleshooting with the product team to solve challenges quickly.
• Create and maintain SOPs to streamline daily operations and stay ahead of new developments.
• Stay in close communication with your control room colleagues, including the director, and actively moderate live chats.
• Manage rollout videos, track assets, and handle streaming encoders and applications such as Restream, AWS Elemental Media Live/Connect, CloudWatch, S3, EEG Falcon, and EEG Lexi.
• Monitor livestreams to confirm proper audio, video, captions, lip sync, and stream stability, including closed captioning setup.

Image Operator/AD

• Build and prepare graphic assets, including full frame images and b-roll, to operate engaging livestream broadcasts.
• Support the director with rundown timing and manage rundowns in Shoflo/Airtable.
• Stay informed about Amazon Live trends, features, and best practices to ensure broadcasts are effective and fresh.
• Set up Expression before each stream, empowering the director with remote control capabilities.

Remote Production

• Document remote sets with screen grabs for Airtable and deliver mission-critical data to the production crew.
• Make informed decisions about remote stream content placement while overseeing trafficking and camera movements.
• Partner with the TD/director and engineering team to onboard and manage remote guests.
• Guide remote talent and guests, ensuring they are fully prepared for seamless production.
• Maintain open communication lines between control room, remote talent, and crew, working closely with producers and talent teams.

Prompter

• Operate the teleprompter during in-studio shows and manage product pages for talent.
• Collaborate with talent to optimize font sizing and streamline show flow.

Expression

• Build and manipulate stunning graphics in Expression, including Welcome Slates for tours.
• Work with the graphics department to implement changes and assign graphics to triggers as needed.

Required Experience

• Fluency in Japanese.
• High school diploma.
• Advanced experience with OBS software.
• Experience in television, film, or post-production settings.
• Fundamental computer knowledge.
• Exceptional attention to detail.
• Excellent communication and organizational skills.
• Demonstrated creative problem-solving and judgment.
• Ability to thrive in high-pressure, deadline-driven situations.

Preferred Qualifications

• Experience in light editing and/or as an associate producer is a plus.

Position Type and Expected Hours of Work

• Flexible and variable hours to fit your lifestyle.

If you're ready to make a mark in the world of livestream broadcast production and want a role where every day brings new challenges and opportunities to shine-apply today!

Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.