Belonging & Talent Product Director

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

We are seeking a forward-thinking Belonging and Talent Product Director to join our Culture, Belonging and Talent Innovation team. This pivotal role will lead the design and evolution of our Belonging portfolio to align with driving business outcomes and usable products for our employees. The ideal candidate is a creator, a practitioner who continuously hones their craft, actively builds products and programs, doesn't believe in the status quo, and can think strategically and deliver the solution. You will build engaging products and programs, run pilots and experiments, and leverage research, data, and AI to create outcome-based solutions that foster psychological safety and trust and build engagement and belonging at all levels. You will steward the work prioritization, coaching, and development of a small team.

This position is an individual contributor role reporting to the Sr. Director, Culture, Belonging, and Talent Innovation (CBTI).

Responsibility

• Lead the design, development, and evolution of the Belonging portfolio, ensuring alignment with company strategy, culture goals, and business outcomes

• Define a multi-year roadmap for Belonging initiatives, products, and services that enhance the employee experience at scale, including cost modeling as needed

• Cultivate and manage stakeholder relationships with senior leaders, HR, Talent teams, and others to embed Belonging into core business and people processes

• Be the subject-matter expert and advisor to leaders on building high-performing, psychologically safe teams

• Design and deliver practical, culturally aligned, usable products and tools that help teams foster psychological safety, trust, and belonging (e.g., manager guides, toolkits, experiences/workshops)

• Lead end-to-end program development discovery, design, pilot, iteration, and scaling, inclusive of measurement strategy to gauge impact and behavior change

• Develop, maintain, and use science-based frameworks, models, and guidelines that can be adopted across all functions, regions, and levels of the organization

• Integrate Belonging into key moments of the candidate and employee lifecycle (onboarding, performance, development, leadership programs, etc.)

• Advise on all CBTI programs to build synergy and integration across the team portfolio

• Use a data-informed and experiential approach to test new concepts, interventions, and practices across the portfolio

• Leverage quantitative and qualitative data (e.g., engagement surveys, inclusion/belonging indicators, focus groups, research) to identify opportunities, define hypotheses, and measure impact

• Design employee assessments, define and track metrics and KPIs that demonstrate the impact of Belonging initiatives on employee experience and business outcomes

• Leverage approved AI tools as a co-designer to accelerate speed of delivery, quality of the solution, and an improved employee experience and engagement

Job Designation

Remote: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 15+ years of experience in relevant fields such as Product Development, Organizational Behavior, Culture, Human Behavior, Industrial Psychology or related fields

• 7+ years of experience creating and scaling products or tools for enterprise use

• Experience building and scaling complex portfolios and enterprise-wide initiatives that integrate product innovation with a culture of belonging, inclusion, and high employee engagement

• Experience working with data and deriving insights (engagement surveys, assessments, quantitative/qualitative feedback) to inform strategy and measure impact

• Experience collaborating with cross-functional teams and senior leaders and stakeholders

• Experience leading a team or complex cross-functional workstreams

• Bachelor's degree in Human Resources, Organizational Psychology, Business, Social Sciences, or related field, or equivalent experience

Preferred

• Strong communication skills, including the ability to simplify complex ideas and influence and adapt to audiences of different levels and needs

• Experience in a director-level or senior leadership role within Culture, Belonging, Talent, Employee Experience, or Organizational Behavior in a high growth company

• Demonstrated success building or transforming portfolios, products, or programs from concept through scale within a global, complex, or matrixed organization

• Expertise in applying design thinking, product development, or experimentation methodologies (e.g., pilots, A/B testing, agile approaches) to people initiatives

• Master's or higher degree in Organizational Behavior, Industrial/Organizational Psychology, HR, Business, or related discipline

• Psychometric assessment design experience

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $186,100.00 - $300,550.00 base salary

Illinois, Colorado, Massachusetts and Minnesota: $178,900.00 - $252,700.00 base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $178,900.00 - $262,825.00 base salary

Washington DC: $186,100.00 - $262,825.00 base salary

Ohio: $157,100.00 - $221,900.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at View email address on click.appcast.io.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at View email address on click.appcast.io for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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