Fast Casual Restaurant General Manager

Job Description

Job Description

We’re looking for a Fast Casual General Manager who thrives in a high-volume environment and is excited to run a restaurant like their own business.

“Welcome” isn’t just something we say — it’s how we operate. We serve fresh, craveable food in a fun, fast-moving environment that keeps guests coming back. Our culture is built on bold flavors, strong teams, and leaders who bring energy, accountability, and heart to everything they do.

General Manager Responsibility

• Recruit, hire, and retain top talent to build a high-performing team
• Train, coach, and develop team members to consistently deliver brand standards
• Create a positive, motivating work environment people want to be part of
• Lead team meetings and provide clear, constructive feedback
• Ensure compliance with company policies, procedures, and employment laws
• Ensure every guest receives quality food, friendly service, and a clean restaurant
• Resolve guest concerns quickly and professionally, turning issues into wins
• Maintain high standards for cleanliness, food safety, and overall experience

General Manager Expectations

• Manage food cost, labor cost, scheduling, and payroll
• Forecast sales and adjust operations to meet business goals
• Analyze P&L statements and build action plans to improve performance
• Execute local marketing initiatives and catering efforts to grow sales
• Ensure all recipes, procedures, and brand standards are followed consistently
• Oversee equipment and facility maintenance to keep operations running smoothly
• Manage inventory, ordering, and administrative tasks accurately and on time

General Manager Skills & Experience

• Previous Fast Casual experience
• Strong people leadership with a passion for coaching and development
• Financial acumen with the ability to manage costs and drive profitability
• Excellent communication and problem-solving skills
• Ability to thrive in a fast-paced environment and lead by example

General Manager Perks

• Path to Ownership: Opportunity to grow into an Operating Partner role
• Performance Bonuses: Earn quarterly and annual incentives for hitting goals
• Meal Benefits: Enjoy complimentary or discounted meals while on shift
• Career Growth: Expand your career with a fast casual franchise team as we add more locations