Receptionist

Company Description Weather Control Inc., founded in 1956 and based in Lorton, VA, is a trusted HVAC and commercial refrigeration contractor serving businesses across Washington D.C., Virginia, and Maryland. The company specializes in expert installation, routine maintenance, and fast, reliable repairs to keep mission-critical systems operating smoothly. Its team provides 24/7 support to minimize downtime and protect valuable inventory for clients ranging from grocery stores to diverse commercial facilities. Weather Control Inc. also offers high-quality commercial refrigeration equipment tailored to specific business needs. The company's mission is to deliver dependable, customer-focused solutions that help organizations stay cool, efficient, and operational at all times.

A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.

Role Description This is a full-time remote Receptionist role. The Receptionist will manage incoming phone calls, route inquiries to appropriate team members, and provide courteous, professional responses to customers and partners. Day-to-day tasks include handling email and message intake, scheduling and confirming appointments, updating basic records, and supporting the coordination of service visits. The role also involves performing general clerical duties such as data entry, document organization, and maintaining digital files. The Receptionist will collaborate closely with technicians, dispatch, and administrative staff to ensure clear communication and a smooth customer experience.
Qualifications

• Strong communication and customer service skills to interact professionally with clients, vendors, and team members.
• Proficiency in phone etiquette and core receptionist duties, including answering, directing, and logging calls.
• Solid clerical skills, such as data entry, document handling, and basic office software usage (e.g., email, calendars).
• Ability to work independently in a remote environment, manage time effectively, and prioritize multiple tasks.
• Attention to detail, reliability, and a focus on delivering a positive, solutions-oriented customer experience.
• Previous experience in a receptionist, administrative, or customer support role preferred. xhyhwjd
• Familiarity with service-based or HVAC/refrigeration businesses is a plus but not required.