Sales & Service Enablement Analyst

Sales & Service Enablement Analyst

Location: Remote - EST or CST time zone Duration: Through 2027

Position Overview: Support successful product commercialization by creating sales and service enablement materials, coordinating release readiness, and improving adoption across customer-facing teams.

Key Responsibilities:

• Sales & Service Enablement
• Develop sales presentations, feature guides, one-pagers, FAQs, training and customer documentation.
• Maintain version-controlled enablement content.
• Product Release Readiness
• Coordinate launch readiness across Product, Engineering, Marketing and Service.
• Develop release communication plans.
• Training & Knowledge Management
• Create training for sales and service teams.
• Maintain centralized knowledge repositories.
• Communication & Change Management
• Translate technical updates into customer-friendly messaging.
• Support product adoption initiatives.
• Adoption & Metrics
• Track training completion and adoption metrics.
• Support post-launch reviews.

EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."