Hiring Bonus! Front-of-House Lead (part time) | The Station on Main/The River Room

Front-of-House Lead (Part Time)

Let's start off with the most important part - what's in it for you:

The Perks

• Hourly Pay Range: $20 to $22 DOE
• New hires: bonus of $150 after each of 30, 60, 90, and 120 days
• Tip/Tip Pooling Eligible
• Get Paid Daily (Make any day payday)
• Paid Time off & Holiday Pay (Because Balance Matters)
• Benefits - Medical, Dental, Vision, Disability, 401K
• HSA/FSA Plans -with employer contribution
• Values Based Culture (#OMGLIFE)
• Culture Add (Creating Space for Fresh Perspectives)
• Referral Bonus (Get Paid to Recruit)
• Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
• Employee Assistance Program
• "Columbia Cares" Volunteer Opportunities
• Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
• Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
• Online Learning Platform to Help You Grow!
• Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to You:

"People never forget how you made them feel." Maya Angelou's famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other's backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What Success Looks Like: Your Impact

• Supports team members in the front of house, assisting with training, coaching, and motivating the team.
• Performs hands-on service on the floor, including but not limited to: taking and serving orders and assisting with beverage service.
• Facilitates daily operations, coordinating sales, service, and operational activities.
• Opens and closes outlets, including cash handling and POS reconciliation.
• May assist with banquet or event setup and service as needed.
• Oversees monthly inventory of supplies and beverages, maintaining accurate records.
• Ensures profitability, efficient operations
• Ensures compliance with safety, health, and quality standards.
• Responds to guest inquiries, concerns, and complaints, escalating as necessary to General Manager or Director.
• Assures that we exceed guest expectations by being responsive, engaged and following-through on all requests
• Represents organization as point of contact ensuring guests' needs are met and expectations exceeded
• Maintains favorable team member and guest relations as needed
• Administers and enforces state liquor laws in daily operations.
• Maintains a clean, safe, and organized work environment.
• Repots unsafe conditions and equipment that need repair immediately
• Prepares reports on daily operations, labor costs, and incident logs.
• Coordinates with other departments to ensure seamless guest experiences.
• Performs other related duties and special projects as assigned by management to support departmental and organizational goals.

What You Bring

• 2+ years of lead experience and/or training in a comparable food service operation.
• Ability to read, write, and speak English fluently; able to interpret regulations and communicate effectively with managers, clients, customers, and staff.
• Knowledge of Microsoft Word, Excel, Outlook, and POS systems.
• Flexible and able to multitask in fast-paced or stressful situations.
• Required State Food Handler's License and Liquor Serving Permit.
• Must be of the legal minimum required age ( 21+) to pour and serve alcoholic beverages.

Work Environment & Physical Requirements

• Must be able to stand, walk, bend, lift up to 40 lbs, and perform repetitive movements for extended periods.
• Ability to work in a busy, fast-paced, and sometimes noisy environment.
• This position requires frequent exposure to varying temperatures (kitchens, freezers and refrigerators and commercial kitchen equipment)

Reasonable accommodation is available for qualified individuals with disabilities upon request.

Don't meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.