Network Administrator II

Introduction Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Overview Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Primary Purpose: An early career administrator who performs well defined operational tasks under guidance. Handles basic provisioning, monitoring, and ticket execution while building troubleshooting and change discipline skills. Our flexible/hybrid work schedule includes 3 in person days at one of our core locations and 2 remote days. Our core office locations includes Salisbury, NC. Applicants must be authorized to work in the United States on a full-time basis Responsibilities Perform routine configuration tasks (e.g., port turns, basic ACL changes) under supervision. Review alerts and tickets; triage issues and gather diagnostics for escalation. Fulfill standard service requests (guest Wi Fi accounts, DHCP reservations, DNS entries) accurately. Follow incident/change procedures and maintain precise ticket notes. Update inventory/CMDB records and assist with device labeling and documentation. Validate post change checks and perform basic connectivity tests. Shadow on call rotations and participate in post incident reviews to learn patterns. Practice basic scripting and command line techniques to streamline routine work. Support shipment/RMA coordination and site turn up checklists. Adhere to security and compliance guidelines at all times. May be called upon to support critical escalations and must be available during urgent IT incidents as needed. Additional job duties may be assigned as needed to meet the needs of the business and support our Values. Requirements Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field or equivalent years of work experience. 0-1 years of experience in IT infrastructure or storage support (internships or equivalent projects welcome). Working knowledge of SAN/NAS fundamentals, fabrics, and storage provisioning. Experience with ITSM/ticketing tools, documentation practices, and issue resolution. Attention to detail, strong follow through, and effective communication skills. Preferred Qualifications: Homelab or capstone projects (small campus/WLAN deployments, SD WAN labs). Entry certifications (CCNA, Network+, Aruba/Juniper Associate) or progress toward them. Salary Range NC: $63,440 - $95,160 #J-18808-Ljbffr