Gate Guard

Goodro Lumber is implementing a new gate system at our lumber yard to improve security, streamline customer and driver flow, and protect our inventory. The Gate Guard is the first and last face customers, contractors, and drivers see when visiting our yard. This role is as much about customer service as it is about access control. We are looking for someone who is personable, observant, and takes genuine pride in representing Goodro professionally. What You'll Do Greet all vehicles entering the yard, confirm purpose of visit, and direct them to the appropriate area (will-call pickup, delivery, customer service, etc.) Verify outgoing loads against invoices or pick tickets to ensure accuracy before vehicles exit Log all incoming and outgoing vehicle activity throughout the day Communicate with inside sales staff and the yard team via radio or phone to coordinate pickups and delivery traffic Identify and flag any discrepancies between outgoing loads and paperwork, escalating immediately when needed Manage yard entry flow during busy periods to keep traffic moving safely Enforce yard safety protocols, including hard hat and PPE requirements for customers and visitors Maintain a professional, welcoming presence that reflects Goodro's reputation in the community Goodro Lumber is implementing a new gate system at our lumber yard to improve security, streamline customer and driver flow, and protect our inventory. The Gate Guard is the first and last face customers, contractors, and drivers see when visiting our yard. This role is as much about customer service as it is about access control. We are looking for someone who is personable, observant, and takes genuine pride in representing Goodro professionally. What You'll Do Greet all vehicles entering the yard, confirm purpose of visit, and direct them to the appropriate area (will-call pickup, delivery, customer service, etc.) Verify outgoing loads against invoices or pick tickets to ensure accuracy before vehicles exit Log all incoming and outgoing vehicle activity throughout the day Communicate with inside sales staff and the yard team via radio or phone to coordinate pickups and delivery traffic Identify and flag any discrepancies between outgoing loads and paperwork, escalating immediately when needed Manage yard entry flow during busy periods to keep traffic moving safely Enforce yard safety protocols, including hard hat and PPE requirements for customers and visitors Maintain a professional, welcoming presence that reflects Goodro's reputation in the community What We're Looking For Customer-facing experience in retail, security, logistics, or a similar environment Strong communication skills; comfortable interacting with contractors, delivery drivers, and walk-in customers Comfortable working outdoors year-round in Vermont weather with a booth/shelter provided Basic computer or tablet skills for logging activity and pulling up invoices Calm and organized under pressure when vehicle volume is high Observant and detail-oriented with a willingness to ask questions when something looks off Knowledge of lumber or building materials is a plus but not required Schedule & Compensation Daytime shifts aligned with yard operating hours (Monday through Friday) Competitive hourly wage based on experience, starting at $18 per hour Benefits available for full-time positions including health insurance and paid time off Additional Postings available from Goodro Lumber #J-18808-Ljbffr Addison Press Inc