Store Manager Trainee

Store Manager

Job Overview

Role: Store Manager (or Retail Shop Manager)

Reports to: District Manager, Area Manager, or Corporate Headquarters

Job Summary: Directs all store activities, manages the team, controls inventory, and meets financial and sales goals.

Key Responsibilities

• Staff Leadership & Management
• Recruit, hire, train, and onboard new sales associates and supervisors.
• Build employee work schedules and manage payroll goals.
• Set sales targets, provide ongoing coaching, and conduct performance reviews.
• Foster a positive team environment and handle employee relations or disciplinary actions.

• Sales & Business Performance
• Drive sales targets and track key performance indicators (KPIs) like conversion rates and average transaction value.
• Plan and execute local marketing, promotional events, and visual merchandising standards.
• Analyze sales trends and report business metrics to upper management.

• Operations & Inventory
• Monitor stock levels, place inventory orders with vendors, and conduct routine stock counts.
• Implement loss-prevention strategies to reduce theft, waste, and stock shrinkage.
• Ensure the store stays clean, organized, safe, and fully compliant with local health and safety laws.

• Customer Service
• Lead by example to deliver an exceptional in-store customer experience.
• Resolve complex customer complaints or issues professionally and quickly.

Requirements & Qualifications

• Experience: 2 to 5 years of experience in a retail environment, with at least 1–2 years in a supervisory or management role.
• Education: High school diploma required; a Bachelor's degree in Business Administration, Management, or a related field is preferred.
• Skills:
• Strong leadership, motivation, and interpersonal communication skills.
• Good understanding of basic retail math, budgeting, and profit-and-loss (P&L) tracking.
• Proficiency with Point-of-Sale (POS) software and inventory management tools.
• Physical & Schedule Demands: Ability to stand for long periods, lift moderate weights (up to 50 lbs), and work a flexible schedule including nights, weekends, and holidays.

Full time 78 Main Ave, Passaic, New Jersey 07055-4467 09410 Dollar Tree