Program Manager

Job Description

Job Description

Kelly  is hiring for a  Program Manager  for a 12-month contract role at  Cleveland OH 44102  with our prestigious client.

Job Title:   Continuous Improvement Manager
Primary Location:   Cleveland OH 44102
12-month contract - On-site role
Monday – Friday - 7:30 AM - 4:00 PM
Pay rate: $62.50/hr

Responsibilities:

• Lead and manage complex programs from initiation through completion.
• Develop program roadmaps, timelines, budgets, and resource plans.
• Coordinate cross-functional teams including operations, product, engineering, marketing, finance, and external partners.
• Monitor program performance, identify risks, and implement mitigation strategies.
• Facilitate stakeholder meetings, status updates, and executive reporting.
• Ensure projects are delivered on time, within scope, and within budget.
• Establish and improve program management processes, tools, and best practices.
• Track KPIs, metrics, and outcomes to measure program success.
• Manage dependencies across projects and align priorities with organizational goals.
• Support change management and communication efforts during program rollouts.

Qualifications:

• Bachelor’s degree in Business, Management, Engineering, or related field.
• 3–8+ years of experience in program management, project management, or operations leadership.
• Proven experience leading cross-functional initiatives in a fast-paced environment.
• Strong organizational and analytical skills.
• Excellent written and verbal communication abilities.
• Proficiency with project management tools such as Jira, Asana, Monday.com, Smartsheet, or Microsoft Project.
• Experience with Agile, Scrum, or Waterfall methodologies preferred.
• PMP, PgMP, Scrum Master, or related certifications are a plus.

If you feel this role interests you, feel free to apply or refer someone who would be a good fit.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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