Windows Administrator

Manage Windows and thin client environments using MECM, Wyse Management Suite, 10ZiG Manager, and HP Web Jetadmin Configure and manage Group Policy Objects (GPOs) Maintain systems to ensure they are current, secure, and properly maintained Manage software distribution, antivirus updates, and patch management Optimize system performance to minimize disruptions and ensure operational efficiency Review and validate work completed by teammates and junior engineers, as appropriate Register, configure, and manage thin clients running ThinOS, ThinLinux, and Windows Embedded Standard Pull, push, and update firmware and images to devices, including BIOS updates Create and deploy security, display, keyboard, and VDI-brokering policies Integrate thin clients with Citrix StoreFront, VMware Horizon, and Microsoft Azure Virtual Desktop Deploy and update software packages on Windows Embedded clients Provide technical support for endpoint hardware, perform remote shadowing, and resolve connectivity issues Implement device lockdown policies, configure USB redirection, and set up Active Directory/SAML authentication Provide advanced end-user support for virtual desktops, applications, and connectivity Provide Tier-III assistance to maintain, analyze, troubleshoot, repair, and optimize hardware, software, and network components Perform regular maintenance of physical IT equipment to ensure compliance with applicable Cyber Tasking Orders (CTOs) Maintain service on devices configured according to DoD security policies Troubleshoot and correct system and network faults or outages Investigate and resolve issues; perform and document necessary equipment repairs Create and maintain detailed documentation of configurations, procedures, and policies Collaborate with IT teams and departments to integrate and support IT solutions Communicate clearly and succinctly in writing and orally; present products and ideas in a business-like manner Perform administrative and engineering functions in the service design domain Provide escalated support for problem management Requirements High School Diploma or equivalent experience Must have an active TS Clearance with SCI Eligibility CompTIA Security+ (IAT Level II or Higher) Minimum of five (5) years of experience in Windows Administration In-depth knowledge and experience with Windows and Linux systems, Aria, and installation, configuration, and administration Experience with ThinOS 8.x/9.x, Windows Embedded Standard, WES imaging, firmware deployment, and BIOS updates Experience creating and deploying GPOs and global, group-level, or device-level policies Experience with Citrix, VMware, RDP, Citrix StoreFront, VMware Horizon, and Microsoft Azure Virtual Desktop Experience deploying and updating software packages on Windows Embedded clients Experience providing endpoint hardware support, remote shadowing, and resolving connectivity issues Experience implementing device lockdown and security policies, USB redirection, and Active Directory/SAML authentication Strong problem-solving skills to diagnose and resolve complex technical issues Experience in a 24/7 military or government IT environment Knowledge of systems software, hardware, and networking protocols Demonstrated ability to provide an outstanding customer service experience Preferred: Experience in Ports Protocols and Security Measures Preferred: Experience with scripting and automation tools Core Competencies Demonstrates expertise in managing Windows and thin client environments, including configuration and administration of Group Policy Objects and security policies. Proficient in providing advanced technical support and troubleshooting in a military or government IT context, ensuring compliance with security standards. Highest-signal resume keywords Windows Administration CompTIA Security+ ThinOS 8.x/9.x Experience Citrix StoreFront Integration Active Directory/SAML Authentication ATS Optimization Keywords Hard Skills Windows Administration Linux Systems Administration Group Policy Objects (GPOs) Firmware Deployment BIOS Updates Soft Skills Problem-Solving Customer Service Clear Communication Certifications & Qualifications CompTIA Security+ TS Clearance with SCI Eligibility Industry Keywords Cyber Tasking Orders (CTOs) DoD Security Policies 24/7 Military IT Environment Ports Protocols and Security Measures Tools & Technologies MECM Wyse Management Suite 10ZiG Manager HP Web Jetadmin Citrix VMware Horizon Microsoft Azure Virtual Desktop #J-18808-Ljbffr