Customer Experience Lead-Cross County
Victoria's Secret
Description A Victoria’s Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include Leading and demonstrating company values within the store. Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. Conducting associate observations and associate coaching. Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. Linking results to behaviors and actions to drive top-line sales. Independently managing labor hours within the store to drive top-line sales and profit. Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. Demonstrating and leading company policy and procedures. Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. #J-18808-Ljbffr Victoria's Secret
$26.25 per hour
..., you’ll join a world‑leading specialty retail brand... ...can achieve, placing customers at the center of everything... ...create products and experiences that bring them joy.... ...Experience with influencing cross‑functional partners in... ..., Los Angeles County Fair Chance Ordinance....SuggestedLocal areaImmediate startFlexible hoursNight shiftWeekend work- Victoria’s Secret & Co. seeks a Customer Experience Lead in Yonkers to elevate customer and associate experiences while driving sales. This leadership role involves directing associates on the sales floor and ensuring operational excellence through effective labor management...Suggested
- ...rooted in our team, our innovation and our customers. We are proud to hire and retain aspirational... ...Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and maintain...SuggestedLocal areaFlexible hoursAfternoon shift
Groupe Dynamite
Yonkers, NY2 days ago $17 - $27.75 per hour
## Lead Supervisor IApplylocations: Yonkers, Newyork, USA (Coach 2583 Cross County-Coach)time type: Full timeposted on: Posted Todaytime left to apply: End Date: August... ...sales targets and deliver an exceptional customer experience • Serves as a Brand Ambassador embodying...SuggestedMinimum wageShift workTapestry
Yonkers, NY3 days ago$116k
...Plains, Yonkers - West Chester County. The position requires local travel to assigned customer accounts at least 2‑3 days a week... ...Identify and nurture leads using digital tools, marketing... ...departments to support strong customer experiences Qualifications Strong communication...SuggestedBase plus commissionWork at officeLocal areaRemote workWork from home2 days per week3 days per week$20.75 - $26 per hour
Victoria’s Secret & Co. is looking for a Customer Experience Lead in White Plains, NY. This leader will drive sales and enhance customer experiences while guiding team members on the sales floor. Responsibilities involve operational excellence, coaching associates, and...Hourly pay$55k
...Customer Care Coordinator At Rectangle Health, we believe that our team members are... ...to improve the overall customer experience. Cross Functional Collaboration: Partnering with... ...About Us: Rectangle Health, a leading financial technology company, empowers...- ...Service Advisor in Englewood, NJ. This role focuses on exceptional customer service and engagement with internal teams. Ideal candidates will excel in technical knowledge while delivering a welcoming experience for customers. Key responsibilities include managing service...
- Victoria's Secret is hiring a Customer Experience Lead in White Plains, NY. In this leadership role, you will deliver exceptional customer experiences and drive top-line sales through effective coaching and management of store associates. Join our team to ensure a high...
- ...manage associates, resolve guest complaints, and handle various administrative tasks. A degree is preferred, along with 1-3 years of hospitality experience. The position may require working different shifts, including weekends and holidays. #J-18808-Ljbffr PlazahotelelpasoShift work
- ...responsible for managing dependencies and integrations within cross-functional teams. The ideal candidate will facilitate Agile program... .... Applicants should have a Bachelor's degree and 5+ years of experience in program management within Agile environments. Experience in...
- Five Below, Inc. is seeking a Customer Experience Manager in White Plains, NY who will ensure exceptional service from crew members and lead the store's operational efforts. The successful candidate will have a minimum of 2 years of management experience and excellent...
- BMW of Mamaroneck is seeking knowledgeable Product Specialists to enhance customer experiences with their vehicle technology. Join a culture that promotes integrity and teamwork while working for a Fortune 500 company. Your role will involve assisting customers through...
$80k - $90k
...affordable housing supply. With over 50 years of experience in affordable housing acquisitions and... ...and results‑driven Community Manager to lead the day‑to‑day operations of our 144‑unit... ..., ensuring empathy, respect, and cross‑functional success in all interactions....Work at office- Rye Subaru in City of Rye is seeking a dedicated service manager to oversee operations and ensure exceptional customer experiences. The role requires a friendly personality, strong communication skills, and the ability to effectively manage technicians and service orders...
- ...operations in Rye, New York. You will set standards for exceptional customer service, support team members, and manage operational activities to meet financial goals. The ideal candidate has keyholder experience in retail and strong organizational skills. Benefits include...
- ...results and support the leadership team in a retail store located in Yonkers, New York. The ideal candidate will enhance the customer experience and promote the company's core values while supervising and training store associates. The role demands a collaborative spirit...Flexible hours
$29 - $30 per hour
...Job Summary Embark on a journey of hospitality excellence as a valued member of our team, dedicated to crafting extraordinary experiences for our cherished members. Join us in creating moments of unparalleled warmth and hospitality, where every detail is thoughtfully...Work at officeLocal areaImmediate startRemote workFlexible hoursAfternoon shift$19 - $22 per hour
...in management's absence. Your role will entail engaging with customers to ensure their needs are met, and handling transactions effectively... ...and uphold store standards. Candidates should have leadership experience and be fluent in English. The role includes a salary range of...Hourly payShift work- Garage Clothing is looking for a Team Lead in Yonkers, NY. The role focuses on promoting a positive shopping experience, optimizing inventory management, and ensuring high levels of customer satisfaction. Qualifications include a high school diploma and at least one year...
- Coach is looking for an experienced Store Manager in Yonkers to lead a high-performing team dedicated to delivering exceptional customer experiences. You will drive sales and profitability while creating an inclusive store culture. The ideal candidate will possess leadership...Flexible hoursNight shift
- Smashburger 1479 White Plains is seeking a Guest Service Expert to create memorable experiences for guests. Responsibilities include greeting customers, taking orders, and ensuring a clean dining area. The ideal candidate should be at least 16 years old and possess strong...Flexible hours
$23 per hour
...Plains, NY, United States (On-site) Job Description As a Guest Experience Specialist , you are often the first and last impression our... ...hotel stays, ground transportation or rental cars, catering, and customs appointments as requested. Manage guest, crew, and/or visitor...Flexible hoursShift workNight shift- TwinThread in White Plains, NY is seeking a Market Director of Wealth to cultivate an exceptional customer experience by building strong relationships and a customer-focused culture. The role involves recruiting and managing Advisors, collaborating with partners, and ensuring...
- ...baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area... ...reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you,...Afternoon shift
New York City | Jobs
Bronx, NY3 days ago - ...in virtual spaces, helping to build community relationships, lead resource-sharing efforts, support program development, and... ...strategy, and participating in solution-focused discussions. Experience: We strongly encourage individuals with lived experience...Summer workLocal area10 hours per week
Surmount New York
Yonkers, NY2 days ago - ...about OPAL Fuels and how it is leading the effort to capture North... ...Summary We are hiring a Manager, Customer Billing Collections and Credit with at least 8 years of experience with billing, accounts... ...dispute resolution; and partners cross-functionally with Commercial/Sales...Full timeContract workTemporary workWork at officeLocal areaMonday to Friday3 days per week
$80k - $100k
LEI Cross Financial Corp is seeking a Commercial Lines Account Manager to manage policies... .... This role involves understanding customer operations, responding to inquiries, and... ...candidate will have over five years of experience, strong customer service, and communication...Work at office- PepsiCo is seeking a Customer Logistics Analyst to join the SodaStream Supply Chain team in Purchase, NY. This role is crucial for managing... .... With a Bachelor's degree and 5-7 years of relevant experience, you will utilize your analytical and communication skills in...
- ...Aviation, LLC in White Plains, NY is seeking a dedicated Customer Service Agent to lead a team managing passenger needs, from check-in to... ...dynamic team committed to safety and exceptional passenger experiences, with opportunities for professional growth. #J-18808-Ljbffr...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Experience Lead-Cross County. Be the first to apply!
- customer retention Yonkers, NY
- customer marketing Yonkers, NY
- customer satisfaction Yonkers, NY
- work from home customer Yonkers, NY
- customer project program manager Yonkers, NY
- customer engineer Yonkers, NY
- airport customer experience specialist Yonkers, NY
- customer experience Yonkers, NY
- customer experience agent Yonkers, NY
- customer experience associate Yonkers, NY