Business Process Design & Improvement, Sr. Manager - Cox Automotive Fleet

Company Cox Automotive - USA

Job Family Group

Business Operations

Job Profile

Business Process Design & Improvement Sr Manager

Management Level

Sr Manager - Non People Leader

Flexible Work Option

Can work remotely anywhere in the specified country

Travel %

Yes, 25% of the time

Work Shift

Day

Compensation

Compensation includes a base salary in the range of $122,600.00 - $204,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

The Business Process Design and Improvement Senior Manager is a critical position that oversees the delivery and support for process excellence. This position reports directly to the Sr Director Strategic Planning and serves as a partner by engaging with business leaders within the company to anticipate business needs and drive strong decision making through implementation of process improvements/best practices, continuous improvement, metrics, and end-to-end process governance.

This position will be responsible for leading all aspects of the Cox Fleet process design, improvement, standardization, and optimization across the business. This role will also support key strategic initiatives for the business, focusing on transformation potentially including and not limited to: acquisitions, integrations, strategic projects charted by executives, among other initiatives as needed. This position will also help to meet Cox strategic goals by developing plans, driving objectives, collaborating with business stakeholders, and aligning appropriate resources.

The ideal candidate will have strong leadership, continuous improvement, change management, governance, and communication experience in a global organization, with a track record leading a high performing team and implementing best practices.

PRIMARY DUTIES/KEY RESPONSIBILITES

Process Excellence :

• Execute against day-to-day activities of the Cox Fleet Transformation programs

• Responsible for identifying efficiencies and executing strategic methods to optimize people, process, and technology solutions across Cox Fleet functions

• Lead benchmarking studies and competitive intelligence assessments across functions, including ongoing target setting

• Partner with Business Intelligence teams to build a metrics and performance management strategy and culture, driving measurable business results

• Design and embed an approach to ongoing continuous process improvement, including an end-to-end process assessment strategy, as well as tactical resource and implementation planning and delivery approach

• Accountable for all process standards: data, reporting, systems security, compliance, controls, change management and process excellence

Leadership & Organizational Development :

• Partner with internal stakeholders to drive governance and business partner relationships, including shared objectives for end-to-end process solutions

• Develop and implement goals, policies, priorities, and procedures relating to all aspects of the group, in partnership with Operations and other key stakeholders. Responsible for tracking and meeting those goals and ensuring adherence to those policies and procedures

• Identify, govern, prioritize, and adjudicate technology enhancements, partnering with Technology to build and support the deployment of ongoing roadmap of solutions

• Works with internal and external auditors annually and/or as needed based on their requests for information

• Perform special projects as required

Education, experience and Qualifications

• Bachelor’s degree in a related discipline and 8 years of relevant experience. The right candidate could also have a different combination, such as a master’s degree and 6 years’ experience; a Ph.D. and 3 years’ experience in a related field; or 12 years’ experience in a related field.

• 7+ years of experience with consulting, continuous improvement, project management, or other relevant disciplines highly preferred

• Proven ability to influence and to collaborate at the highest levels of corporate management

• Experience with continuous improvement and project management – Six Sigma Green Belt and/or PMP a plus

• Experience driving organizational change – including large scale transformation initiatives

• Proven track record in successfully leading high performing teams with tight deadlines and improving efficiencies

• Proven ability to deliver high levels of customer service

• Demonstrated financial analysis strength

• Experience in managing large-scale, high-volume systems and multiple functions

• Excellent oral and written communication

• Must be open to travel around 25% with additional travel if necessary

Organizational Position:

Does this position have direct reports? ☒ NO

Reports to: ☒ Director/AVP level

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.Application Deadline: 08/17/2026