OPERATIONS MANAGER -- SUPPLY CHAIN & FULFILLMENT

Job Description

Job Description

Quick Snapshot

•        Location: Miramar, FL (Onsite)

•        Salary: $85,000–$105,000 DOE

•        Experience: 10+ years in supply chain, logistics, or operations management

•        Team: Manage 6–8 staff across logistics, inventory, purchasing, and fulfillment

•        ERP: NetSuite experience strongly preferred

•        Perks: 401(k) with 100% match up to 6%, full benefits, 6 weeks paid parental leave

About the Role

Phiston Technologies is hiring an Operations Manager to own our supply chain, inventory, purchasing/procurement, and fulfillment operations. You'll report directly to the Director of Operations and lead a team of 4–5 at our Miramar, FL headquarters.

We make NSA-listed, high-security data destruction machines used by Fortune 500 companies, hyperscale data centers, and government agencies worldwide. Our operations need to run tight — and this role is the person who makes that happen.

This is a hands-on leadership role with real ownership. You'll manage vendor relationships, keep inventory accurate, drive procurement, and make sure finished goods ship on time and in compliance. If you thrive in a fast-moving manufacturing environment and want to see the direct impact of your work — this is the job.

What You'll Own

Logistics & Shipping

•        Manage all inbound and outbound logistics — domestic and international

•        Own freight carrier and 3PL relationships; negotiate rates and service agreements

•        Ensure on-time, compliant delivery of sensitive security hardware to enterprise and government clients

Inventory Management

•        Own inventory accuracy: cycle counts, reconciliation, and reporting

•        Maintain real-time data integrity in NetSuite ERP

•        Partner with production to align stock levels with build schedules and demand forecasts

Purchasing & Procurement

•        Manage vendor relationships and purchasing to maintain optimal stock levels and lead times

•        Reduce carrying costs and prevent stockouts through proactive procurement planning

•        Negotiate supplier terms and manage vendor performance

Packing & Fulfillment

•        Lead fulfillment team to ship finished goods in full compliance with customer and regulatory requirements (NIST 800-88, chain-of-custody)

•        Build and enforce SOPs for packing, labeling, and shipment preparation

•        Coordinate finished goods handoff with the Production Supervisor

Team Leadership

•        Directly manage 4–5 team members; set expectations, coach performance, build accountability

•        Partner with Director of Operations on headcount planning and process improvements

Reporting & Continuous Improvement

•        Track and report KPIs: on-time shipping, inventory accuracy, purchasing spend

•        Identify bottlenecks; drive corrective actions

•        Leverage ERP data and AI-powered tools to improve visibility, forecasting, and decision-making

What We're Looking For

Required

•        10+ years in operations, supply chain, logistics, or inventory/purchasing management

•        5+ years managing a team in a manufacturing or distribution environment

•        Demonstrated expertise across all of: logistics/shipping, inventory management, purchasing/procurement, and fulfillment

•        Strong NetSuite ERP experience strongly preferred — must be comfortable working in and improving ERP workflows

•        Proven track record building and enforcing SOPs

•        Strong organizational skills with sharp attention to detail

•        Bachelor's degree in Supply Chain, Business, Operations, or related field — or equivalent experience

•        Must pass background check and E-Verify

Preferred

•        Experience in manufacturing, ITAD, security hardware, or defense/government supply chain

•        Familiarity with export compliance, chain-of-custody documentation, or certificates of destruction

•        Comfortable using AI-powered tools to drive operational efficiency and reporting

•        Bilingual English/Spanish

Why Phiston Technologies

•        Real ownership: Lean team, visible impact — your decisions move the business

•        Mission-driven: Our products protect sensitive data for Fortune 500s, hyperscalers, and government agencies worldwide

•        Competitive pay: $85,000–$105,000 base DOE

•        Full benefits: Medical, dental, vision, and life insurance

•        401(k): 100% employer match up to 6%

•        Time off: PTO + 6 paid holidays + 6 weeks paid parental leave

•        Growth: We're actively expanding — come build something with us

At Phiston Technologies, Inc., we believe in innovation, proactive product development, and secure destruction of data. We pride ourselves on being the leading physical data destruction company in the United States. Our clients include some of the top tech companies globally, such as Amazon, Facebook, and Salesforce.

Our products were engineered in response to the rapid growth of information technology and the inherent rise of data breaches across multiple industries. We deeply understand the standards that government and private entities must follow to protect sensitive information from data security breaches.

Our product line-up shows our continued commitment to ever-changing technology and data security demands. We have the only hassle-free automated crushing systems widely reviewed as a necessity in large organizations. Phiston carries a wide array of products from portable desktop destruction destroyers to enterprise-level data center destruction machines.

Company Description

At Phiston Technologies, Inc., we believe in innovation, proactive product development, and secure destruction of data. We pride ourselves on being the leading physical data destruction company in the United States. Our clients include some of the top tech companies globally, such as Amazon, Facebook, and Salesforce.\r\n\r\nOur products were engineered in response to the rapid growth of information technology and the inherent rise of data breaches across multiple industries. We deeply understand the standards that government and private entities must follow to protect sensitive information from data security breaches. \r\n\r\nOur product line-up shows our continued commitment to ever-changing technology and data security demands. We have the only hassle-free automated crushing systems widely reviewed as a necessity in large organizations. Phiston carries a wide array of products from portable desktop destruction destroyers to enterprise-level data center destruction machines.