Front Desk Receptionist

Front Desk Receptionist, Bankruptcy Law Firm Full-time, 40 hours a week, in office, Monday through FridayAbout the role Our bankruptcy law firm helps individuals and families get a fresh financial start through Chapter 7 and Chapter 13. Many of the people who call in are stressed, and you'll be their first contact with us. Most of our clients are remote and do not physically come in the office.We're looking for someone warm, organized, and discreet who can make them feel welcome and keep the front office running smoothly.What you'll doGreet clients and visitors, and answer and route phone calls, voicemails, and general emails.Schedule consultations, signing appointments, and 341 meetings on the attorneys' calendars, and send reminders via our client management system.Collect basic information and documents such as pay stubs, tax returns, and bank statementsScan, label, and organize client documents in our case management systemTake client payments, and keep payment records accurateAnswer routine questions about appointments and what documents to bring. Send legal questions to an attorney or paralegal.Handle incoming and outgoing mail and keep the lobby and general office rooms tidySupport the paralegals and attorneys with other office tasks as neededWhat we're looking forWe prefer one or more years of receptionist, front desk, or customer service experience. Law office experience is a plus but not required, because we'll train you.A calm, friendly, professional manner on the phone and in person, including with upset callersStrong organization, attention to detail, and the ability to juggle several tasks at onceComfort with Microsoft Office, email, and learning new softwareBilingual in English and Spanish is a plus with potential incentive payPay and benefits$17 to $20 per hour, depending on experienceA 401(k) with a 100% employer match on the first 4% of pay, vested after 6 months of work.PTO available after 6 months of work.To apply Send your resume and a short note about why you'd be a good fit to View email address on click.appcast.io.