Host
FASANO GROUP
Job Description
Job Description
POSITION PURPOSE:
A Host/Reservationist makes sure that their guests feel welcomed, cared for, and valued. They create a warm and welcoming environment for patrons from the moment they enter the establishment. Hosts/Reservationists typically provide menus, take names for reservations, and answer the phone.
ESSENTIAL FUNCTIONS AND BASIC DUTIES:
- Greeting guests as they enter and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations, and answering questions.
- A knowledge of the menu.
- Helping with other positions in the restaurant as needed.
- Providing great customer service.
Please be sure to apply for this position through our job posting with your resume, and we will reach out to you to start the recruiting process.
Vacancy posted 4 days ago
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