North America Benefits Administrator

Job Brief:

Benefits play a pivotal role in attracting and retaining top talent. Ensuring these perks are seamlessly managed and distributed is the role of the Benefits Administrator.

Explore our Benefits Administrator job description, where we break down the key responsibilities and skills, providing a clear picture for employers and aspiring candidates alike.

We are currently looking for a detail-oriented and highly organized North America Benefits Administrator (U.S. & Canada) to manage the planning and administration of our employee benefit programs. As a Benefits Administrator, you will collaborate closely with our benefits team to ensure the seamless processing of benefits for our employees.

To excel in this role, you should have a strong understanding of benefit programs (medical, dental, vision, life/disability, commuter, PTO, 401(k)), stay updated with relevant laws and regulations, and possess exceptional organizational and interpersonal skills. Meticulous record-keeping, collaboration with various departments and external service providers, and the ability to analyze and improve benefit programs are key attributes of a successful Benefits Administrator.

Responsibilities:

• Coordinate daily benefits processing, including enrollments, terminations, and claims, to ensure timely and accurate administration.
• First POC for Service-now benefit questions (excluding leaves)
• Support Open Enrollment Activities
• Address benefit-related issues, queries, and requests from employees, providing prompt and effective resolutions.
• Workday Benefits Administration
  • Review integration files and discrepancy reports from carriers
  • Benefit verifications
  • Auditing
  • QLE process
  • EOI process

Requirements:

• 3-5 years of experience as a benefits administrator or in a similar role.
• Working knowledge of relevant U.S. policies and regulations.
• Working knowledge of relevant Canada policies and regulations
• Strong MS Excel skills.
• Basic knowledge of Canada benefit and absence plans
• Workday experience
• Be a team player.
• Strong communication and interpersonal skills.
• Strong analytical capabilities.
• Attention to detail.