Financial Counselor (Patient Accounts, Billing and Collections)

Financial Counselor - Patient Accounts, Billing and Collections

The Vines Hospital (affiliated with Universal Health Services), located in Ocala, FL is a premier behavioral health facility offering individualized mental health and addiction treatment to adults and adolescents in a secure and private setting. Our services include partial hospitalization and intensive outpatient programs. We offer acute psychiatric, detox, and PTSD treatment. We are located in picturesque Marion County, FL. The county is known as the Horse Capital of the World. Enjoy the outdoors at one of the county's serene parks, which includes wonderful hiking trails, river rafting, and tubing. Watch the county's wildlife and view the scenery by taking a horseback ride through one of the area's riding trails. Considered the heart of Florida, the beautiful region is centrally located within hours of many activities. Just a drive away from some of the state's amusement parks or beautiful Florida beaches. The county is less than two hours away from some of the state's large metropolitan areas. From young professionals to a growing family, the area has plenty of activities for every individual.

We are currently looking for a qualified and experienced Full Time Financial Counselor to join our team of dedicated Behavioral Health professionals. The Financial Counselor maintains records in patient accounting, insurance reimbursement and billing and collection processing. They will be responsible for verifying insurance benefits on all admissions as well as potential admissions; collections with self-pay accounts on the front and back end of a patient's stay. The Financial Counselor uses Excel spreadsheets and must have an understanding of credit balances and insurance verification. They are crossed trained in other areas of the Patient Accounts office and will be responsible for filling in when other Patient Accounts staff are absent. They will assist the Business Office Director with special projects.

Benefit Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!

Qualifications

• Education: High school diploma or GED required.
• Experience: Minimum of two (2) years' experience in hospital/medical collections with insurance and self-pay accounts required.
• Additional skills: Have the ability to deal with diverse and stress related situations in a calm manner. Must be detail oriented with a high degree of accuracy. Effective oral and written communication and guest relation skills required. Must have good organizational and computer technical skills and have the ability to set priorities. Must have understanding of credit balances, insurance verification and other hospital business office functions. Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Excellent computer proficiency (MS Office Word, Excel, and Outlook) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.

About Universal Health Services (UHS)

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Avoid and Report Recruitment Scams

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.