Gatehouse Security Officer

Gatehouse Security Officer

PalAmerican Security is seeking professional, dependable, and customer-focused Residential Gate Security Officers to join our growing team. As the first point of contact for residents, guests, and vendors, you will play a critical role in maintaining a safe, secure, and welcoming community environment.

We are looking for candidates who demonstrate integrity, professionalism, strong communication skills, and a commitment to exceptional service.

Key Responsibilities

• Monitor and control access to residential communities and properties.
• Verify and authorize entry and exit of residents, guests, contractors, and visitors.
• Conduct regular patrols of assigned premises to identify and prevent security concerns.
• Respond to alarms, disturbances, and security incidents.
• Observe and report suspicious activity, hazards, or unauthorized individuals.
• Accurately complete daily activity logs, incident reports, and other required documentation.
• Contact emergency services when necessary and assist during emergency situations.
• Maintain a professional presence while providing excellent customer service to residents and visitors.
• Enforce community access policies and security procedures.

Minimum Qualifications

• Be at least 18 years of age.
• Be a U.S. Citizen.
• Possess a valid Florida Class D Security License.
• Have a professional appearance and demeanor.
• Pass a pre-employment drug screening.
• Pass a comprehensive background investigation.
• Have reliable transportation.
• Own and maintain a reliable smartphone.
• Possess basic computer proficiency and the ability to operate gatehouse systems.
• Have strong communication and report-writing skills.
• Be able to work independently and maintain attention to detail.

Preferred Skills

• Previous security, military, law enforcement, customer service, or gatehouse experience.
• Experience using computer-based visitor management and access control systems.
• Ability to remain calm and professional in high-pressure situations.
• Strong problem-solving and observational skills.

What We Offer

• Competitive pay
• Health insurance options
• Employee Assistance Program (EAP)
• Employee discount programs
• Referral bonus opportunities
• Advanced and ongoing training
• Career advancement opportunities
• Uniform cost reimbursement
• Supportive team environment
• Growth opportunities within one of the nation's fastest-growing security companies

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Referral program