Resolution Specialist
Alignment Healthcare USA, LLC
Alignment Health in Greensboro, NC is seeking a Quality Retention Specialist to support members through disenrollment requests and related quality assurance. You will act as a subject matter expert on healthcare procedures, benefits, and CMS guidelines to resolve member issues. You will collaborate with multiple departments, document interactions accurately in our systems, and assist with training new hires while aiming to meet monthly goals and improve member experience. #J-18808-Ljbffr
Vacancy posted 1 day ago
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