Patient Service Representative

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform. Gateway Diagnostic Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative to help support our location in Abilene, TX . Work Schedule: Monday-Friday 7:15am-3:45pm with possible rotating weekends Why Gateway? We believe in rewarding dedication and passion! That's why we offer a PREMIUM base pay, COMPETITIVE shift differential, MONTHLY bonus opportunities, and an EXCEPTIONAL benefits program that reflects our commitment to you. You will be part of the Gateway Diagnostic Imaging mission—dedicated to enhancing radiology to better lives. Our comprehensive benefits package includes: Medical / Dental / Vision / Life / Pharmacy Plans 401(k) with Employer Contribution Paid Short-Term Disability Paid Vacation Time PTO Accrual Beginning Day 1 Colleague Referral Bonus Program Duties & Responsibilities: Schedule Patients for Diagnostic Exams and Procedures Assist with Authorization and Verifications Answering Multiple Phone Lines Provide Accurate and Complete Information to Billing Office Insurance Verification Ensure Accuracy of Patient Data Entered Into System Process Requests and Filing of Patient Records Requirements: 1-4 Years Experience in Medical Office Setting or Hospital Experience in Authorizations and Insurance Verification preferred Ability to Handle Heavy Patient Volume Strong Customer Service and Computer Skills Ability to Multi-Task About Us: Gateway Diagnostic Imaging is a premier provider of diagnostic imaging services, offering a comprehensive range of imaging solutions within a comfortable, service-oriented outpatient setting. Our philosophy at Gateway is to integrate state-of-the-art equipment, highly qualified radiologists, and exceptional customer service for referring physicians, patients, and payors, ensuring the highest standards in outpatient radiology. We are recognized for our unwavering commitment to patient care delivered in a compassionate environment, coupled with a strong conviction that quality diagnostic imaging and excellence in service lead to cost-effective medical care.

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