???? Green Inbound Customer Service Representative - County of San Mateo

Inbound Customer Service Representative

FuntoNetwork is seeking an Inbound Customer Service Representative for upcoming project opportunity: Call Center Services.

Call center services opportunity requiring inbound and outbound support, after-hours coverage, overflow handling, quality controls, reporting, and customer-service staffing.

Core responsibilities include role coverage: handle inbound calls, document interactions, route requests, follow scripts, and maintain service quality. Review the role scope, project background, supporting materials, deadline, and client requirements that relate to your assigned work. Provide only the role-specific materials requested by FuntoNetwork, such as your resume, cover letter, work samples, technical notes, estimates, or availability. Coordinate with FuntoNetwork on your assigned consultant role and related technical work only. Communicate clearly with technical and non-technical stakeholders as needed. Support quality control, status updates, and readiness for your assigned portion of the work.

What you bring includes relevant experience for this project-based role. Strong written communication, documentation, customer-service, and stakeholder coordination skills. Ability to work against project deadlines and client requirements. Experience supporting public-sector, enterprise, customer service, CRM, contact center, or consulting projects is preferred. Attention to detail and ability to provide complete role-specific application materials.

Consultants will be able to track project earnings, payment status, and tax records inside the FuntoNetwork mobile app. Approved payments for this project opportunity will be processed through the app, and consultants will be able to request withdrawals from their available balance directly inside the app. The app will also provide access to relevant payment history and tax-related records for consultant tracking and reporting.

Apply to this consultant role with your resume, cover letter, and supporting documents that show your experience for this specific role. If selected, FuntoNetwork may ask you for your assigned part only, such as role-specific technical notes, work samples, estimates, availability, or other supporting materials connected to your consultant role. FuntoNetwork handles the client-facing proposal package and any final source-portal submission separately. Once you complete AI vetting and are approved, you will log in to the FuntoNetwork mobile app to track relevant opportunities, application status, contracts, earnings, payments, withdrawals, and related records.

Contact Samuel Andoh | Account Manager Email: View email address on click.appcast.io Website: