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Field Service Technician

$60k - $85k

BestPack Packaging Systems

Field Service Technician

Field Service Technician (Remote-Based with Travel) $60,000 - $85,000 Base Salary + Bonus + Full Benefits

Are you a hands-on technician with strong electrical and automation troubleshooting skills? We are seeking a Field Service Technician to support customers throughout the region by installing, servicing, and maintaining industrial equipment. This role is ideal for someone who enjoys working independently, solving technical challenges, and building strong customer relationships.

This position offers the flexibility of working remotely while traveling to customer sites to provide installation, maintenance, troubleshooting, and technical support.

What You'll Do

  • Troubleshoot, repair, install, and maintain industrial machinery and automated equipment
  • Diagnose electrical, mechanical, pneumatic, and control system issues
  • Install, calibrate, test, and maintain industrial instrumentation and control systems
  • Support PLC, HMI, and machine control systems during equipment installation and startup
  • Perform preventative maintenance and equipment inspections to maximize uptime
  • Read and interpret electrical schematics, blueprints, wiring diagrams, and technical documentation
  • Troubleshoot sensors, relays, drives, inverters, motors, and associated control components
  • Identify root causes of equipment failures and implement corrective actions
  • Complete service reports, maintenance records, and customer documentation
  • Provide technical support onsite, by phone, and remotely
  • Conduct equipment evaluations and system performance audits
  • Collaborate with customers, distributors, and internal teams to ensure service excellence
  • Follow all safety procedures and industry best practices

Qualifications

  • 3+ years of field service, industrial maintenance, automation, or machinery troubleshooting experience
  • Strong electrical troubleshooting skills including reading schematics and performing component-level repairs
  • Working knowledge of PLCs, HMIs, and industrial automation systems
  • Experience with Allen-Bradley PLC platforms preferred
  • Familiarity with ladder logic and machine controls
  • Ability to diagnose electrical, mechanical, and automation-related issues independently
  • Strong customer service and communication skills

Preferred Experience

  • Equipment installation and commissioning
  • Industrial packaging, manufacturing, or automated production equipment
  • PLC programming modifications and troubleshooting
  • HMI development and support
  • Industrial controls, sensors, drives, and motion control systems
  • Preventative and predictive maintenance programs
  • Benefits

    • Competitive Salary
    • Performance-based bonus opportunities
    • Comprehensive Medical, Dental, and Vision insurance
    • 401(k) with company match and profit sharing
    • Paid time off and holidays
    • Company-provided uniforms, tools, phone, laptop, car allowance
    • Remote work environment
    • Long-term career growth opportunities

    $60,000.00 - $85,000.00 Annually

Vacancy posted 3 days ago
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