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Forward Deployed Engineer

Nue.io

About The Role We are looking for a senior, customer-facing Forward Deployed Engineer to work directly with customers on-site to design, build, and deploy solutions that power their end-to-end quote-to-cash workflows. This role sits at the intersection of product, engineering, and customer success, and is critical to ensuring our platform delivers real, measurable outcomes in complex, real-world environments. Unlike traditional implementation roles, this position requires a high degree of ownership, technical depth, and business understanding. You will not only implement solutions, you will define them. What You’ll Do Partner directly with customers (often on-site) to understand their business processes, pain points, and requirements across the quote-to-cash lifecycle Design and build custom solutions on top of the Nue platform to address complex, ambiguous use cases Own the end-to-end delivery of customer solutions (from discovery and design through deployment and iteration) Translate business requirements into technical implementations, including integrations, workflows, and automation Work closely with Product and Engineering to surface gaps, influence roadmap, and help shape the evolution of the platform Collaborate with Product Engineers to transition custom solutions into scalable, reusable product capabilities Act as a trusted technical advisor to customers, guiding best practices and ensuring long-term success What You Bring 5–10+ years of experience in a technical, customer-facing role (e.g., solutions engineering, forward deployed engineering, technical consulting) Strong understanding of quote-to-cash processes (CPQ, billing, revenue, ERP/CRM integrations) Proven ability to design and build solutions in ambiguous environments with minimal structure Hands‑on technical experience (e.g., APIs, scripting, data modeling, integrations) Experience working directly with enterprise customers and senior stakeholders Ability and willingness to work on-site with customers as needed (with primary focus on San Francisco and New York) Strong communication skills with the ability to bridge technical and business audiences Why this Role Not a traditional implementation role – you will define and solve problems that don’t yet have standard solutions High ownership – you are responsible for the customer outcome, not just delivery tasks Deep product influence – your work directly informs what gets built into the core platform On the ground with customers – you will be embedded in real customer environments, solving real problems What We Offer Competitive compensation and benefits that reward your talent and impact. Comprehensive health, vision, dental, and life insurance A front‑row seat in the Silicon Valley tech ecosystem, where you’ll work on cutting‑edge challenges shaping the future of SaaS, finance, and payments. The opportunity to build truly groundbreaking products – your work won’t just support the business; it will influence how companies around the world monetize and grow. A high‑energy, collaborative culture where smart, supportive teammates push each other to learn fast, think boldly, and do the best work of their careers. Room to grow, lead, and make your mark in a fast‑scaling company that values creativity, ownership, and ambition. Equal Opportunity Employer We are an equal‑opportunity employer and welcome people of diverse backgrounds, perspectives, and skills. #J-18808-Ljbffr Nue.io

Vacancy posted 3 days ago
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