Warehouse Supervisor

Job Description

Job Description

Salary:

Job Summary

The Warehouse Supervisor is responsible for overseeing all day-to-day operations within the distribution center, ensuring efficient, safe, and accurate receiving, storage, picking, packing, and shipping of products. This role leads a small warehouse team, manages inventory and systems, and drives continuous improvement to meet service, cost, and productivity goals. This position also takes on ISO 9001 criteria and responds to Quality issues as a part of managing the warehouse. This position reports directly to the Operations Manager.

Key Responsibilities:

• Manage daily warehouse activities including inbound, outbound, and inventory control functions
• Ensure timely and accurate order fulfillment to meet customer service and delivery commitments
• Plan and manage labor schedules to meet workload demands and productivity targets
• Optimize warehouse layout, slotting, and material flow for efficiency
• Responds to Quality issues with communication to vendors, customers, and maintains ISO compliance.
• Product school training will be required

Inventory & Systems Management

• Maintain accurate inventory through cycle counts, audits, and system controls
• Oversee use of WMS/ERP systems to track inventory, orders, and performance
• Investigate and resolve inventory discrepancies and shipping errors

Leadership & Team Development

• Supervise, train, and develop warehouse supervisors and hourly associates
• Set clear performance expectations and conduct regular reviews
• Promote a culture of accountability, teamwork, and continuous improvement
• Product school attendance may be required

Safety & Compliance

• Enforce all safety policies and OSHA regulations within the distribution center
• Conduct safety meetings, audits, and incident investigations
• Ensure compliance with company policies and applicable regulatory requirements

Cross-Functional Coordination

• Coordinate with Transportation, Customer Service, Purchasing, and Sales teams
• Communicate operational status, challenges, and improvements to leadership
• Support peak season planning and special projects

Qualifications:

Required

• High school diploma or equivalent (Bachelors degree in Operations, Supply Chain, or related field preferred)
• OR 5+ years of warehouse or distribution center experience, including supervisory or management responsibility
• Strong knowledge of distribution operations, inventory control, ISO Quality Systems and labor management
• Experience working with WMS and ERP systems
• Ability to work onsite M-F 8am-5pm with a one hour lunch break.

Preferred

• Experience in high-volume or multi-shift distribution environments
• Forklift and material-handling equipment experience
• Lean, Six Sigma, or supply chain certifications

Core Competencies

• Operational leadership
• Team development and communication
• Data-driven decision making
• Safety-first mindset
• Continuous improvement focus

Physical Requirements

• Ability to work in a warehouse and distribution center environment with varying temperatures, noise levels, and lighting
• Ability to stand and walk for extended periods throughout the warehouse to monitor operations, supervise staff, and inspect inventory
• Ability to sit for extended periods while performing administrative tasks such as reporting, scheduling, and planning
• Ability to bend, kneel, crouch, and reach as needed to observe processes, review inventory, and address operational issues
• Ability to lift, carry, push, or pull materials and equipment, typically up to 2550 pounds, with or without reasonable accommodation
• Ability to safely navigate warehouse aisles and operational areas where forklifts, pallet jacks, and other material handling equipment are in use
• Ability to climb stairs or ladders as required to access storage areas or equipment
• Manual dexterity to use computers, handheld devices, radios, and standard office equipment
• Visual and auditory ability to monitor warehouse activities, read labels and documentation, and communicate effectively with team members
• Ability to wear required personal protective equipment (PPE), such as safety shoes, high-visibility vests, and hearing protection

Company Benefits

• Performance-based bonus eligibility
• Health, dental, vision, and 401k
• Paid time off and holidays

EEO Statement:

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice