Facilities Director

Facilities Director – UTC San Diego

At Unibail-Rodamco-Westfield (URW), you'll have the opportunity to impact the future of real estate by developing innovative and engaging places that reinvent being together. Come join a team that builds excitement about working at URW. You'll get to work with leaders who are passionate about tackling changing consumer behavior with innovative experiences. All this bold vision means the company culture embraces evolution and change. We believe there is no "perfect" candidate and want to encourage applying even if all the requirements listed aren't met. If you're passionate about URW and looking to learn and grow, then we look forward to reviewing your application!

The Facilities Director is responsible for the strategic leadership, operation, maintenance, and long‑term performance of all physical assets supporting a large‑scale, premium outdoor shopping center. This role ensures system reliability, safety, sustainability, and a first‑class guest experience through oversight of complex infrastructure, outsourced engineering resources, third‑party service providers, and a significant capital expenditure program. The Facilities Director is an integral part of the Center Management Team, reporting to the Senior General Manager, and works cross functionally with internal and external stakeholders.

Scope

• Direct the day-to-day facility operations of the property, including budgeting (both operating and capital), expense control, preventative maintenance, management of building systems.
• Lead the continuous improvement of center aesthetics and guest experience of our large-scale, open air, mixed-use campus. This includes an emphasis on landscaping, hardscaping, lighting, water features, and guest amenities consistent with a resort inspired, retail destination.
• Manage contracts with external service providers, including the center's maintenance and engineering team, to ensure safe, high quality, and cost-effective execution of contracted services and compliance with service agreements.
• Develop and execute a rolling five-year capital plan to maintain, repair, replace, and enhance the property assets, including lifecycle planning and prioritization.
• Develop, implement, and oversee a comprehensive Preventative Maintenance Program including equipment oversight and maintenance recordkeeping, to maximize equipment life, reliability, and operational efficiency according to manufacturer's specifications and industry best practices.
• Utilize facilities operational platforms (CMMS, BMS/EMS, contractor management systems and other technology platforms) to effectively manage operations. Ensure the accuracy, integrity, and optimization of all data within these systems.
• Own facility‑related risk management strategies, partnering with corporate risk management, legal, and insurance teams to proactively mitigate exposure, support claims, and address operational risks.
• Oversee the operation, maintenance, and optimization of the center's Central Plant to ensure safe, efficient, and reliable performance.
• Lead and support all sustainability, energy efficiency, and ESG‑related initiatives, including utility management, performance tracking, and continuous improvement efforts.
• Participate in management, asset, and executive‑level meetings to provide insight, develop recommendations, and share timely and accurate information with internal stakeholders.
• Manage and oversee on‑site equipment and asset inventory, including tracking, audits, and lifecycle planning.
• Serve as the primary facilities subject‑matter expert for capital projects, construction activities, and major repairs, partnering with development, leasing, and tenant coordination teams as needed.
• Ensure compliance with all applicable federal, state, and local regulations, including life‑safety, environmental, and accessibility requirements.

What we're looking for

• BA or BS degree in Engineering, Facilities Management, Construction Management, or a related field strongly preferred.
• Minimum of 10 years of progressive facilities or engineering leadership experience. Experience managing large outdoor, retail, hospitality, or campus‑style environments preferred.
• 5+ years of direct supervisory experience required, including leading multidisciplinary or outsourced teams.
• Professional Designation from Building Owners and Managers Association (BOMA), Institute for Facilities Management (IFMA), Institute for Real Estate Management (IREM), International Council of Shopping Centers (ICSC) preferred
• Sustainability and energy management training including LEED AP certification preferred.
• Demonstrated success managing outsourced engineering teams and service providers.
• Knowledge of OSHA, EPA, and other regulatory requirements.
• Ability to read and interpret blueprints, construction documents, and lease plans. (CAD, Bluebeam and other facility management platforms).
• Expertise with complex building systems including:
• Central Plants
• Vertical Transportation
• Building Management Systems
• Aquatic features
• Building electrical systems (Master Meter, sub-meter, individual metering, transformers, low/high voltage systems)
• Automated building systems, EMS ("Energy Management Systems"), CMMS computer-based work order systems.
• Fire Protection & Fire Alarm Systems and codes
• Controlled Parking Systems (PARCS)
• Closed Circuit Television (CCTV)
• Fiber Optic Networking Equipment including servers, switches, and end point devices such as Wi-Fi access points, digital directories, digital screens
• Exceptional process management and organizational skills including the ability to multitask, prioritize, and deliver projects in a complex and demanding environment.
• Exceptional communication and interpersonal skills required
• Ability to work with cross functional groups and to lead and present ideas at an executive level.
• Proven ability to create and manage a budget, analyze and forecast, and explain variances.
• Working knowledge of lease agreements and other legal agreements required
• Ability to maintain composure and sound judgment in all scenarios including emergencies and high-pressure situations.
• Ability to manage administrative responsibilities, including governmental and organizational compliance regulations.
• Participates in Manager-on-Duty rotation, which includes some evenings and weekends, at the direction of the General Manager.
• On-site role with ability to respond to the property on a 24/7 basis to manage emergencies. Must reside locally, with a reasonable commute.
• Other duties, as assigned.

Compensation

• $123k -150k per year + Annual Discretionary Bonus
• Exempt

What is important to us

Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW's flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments.

Our company purpose – to Reinvent Being Together – is about reimagining how individuals and communities come together, socialize, and enjoy dynamic experiences alongside one another in entirely new ways. We are at our best when we are TOGETHER safely and joyfully.