Shift Manager A

Chick-fil-A South Glenstone - Immediate Hiring: Shift Manager

Are you passionate about leading a team in a positive, people-focused environment? Do you thrive in a fast-paced setting where teamwork and leadership development are valued?

A Shift Manager is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Shift Managers are responsible for supporting senior leadership by executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. Shift Managers are passionate about leading a team, and coaching/developing team members. Shift Managers lead by example and set the tone that others will follow. This is an active in position role, requiring multi-tasking and problem-solving under pressure while maintaining a professional and calm demeanor.

Join Chick-fil-A as a Shift Manager and be part of a fun-loving team that offers employee discounts, paid training, and bonus pay. This is a great opportunity to enhance your leadership skills and contribute to a community-focused work environment.

Responsibilities:

• Lead and motivate team members during shifts
• Ensure excellent customer service and satisfaction
• Oversee daily operations and maintain high standards
• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Requirements:

• Must be at least 18 years of age.
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager is not required but is preferred.
• Strong communication and organizational skills
• Excel at performing efficiently and calmly in high-pressure situations
• Ability to work flexible hours, including weekends
• Create and maintain eye contact
• Critical thinking and problem solving skills
• Make emotional connections with guests and team
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Ability to receive constructive criticism and coaching

Benefits:

• Employee discounts on delicious Chick-fil-A meals
• Opportunities for paid training and skill development
• Performance-based bonus pay
• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.