Information Technology Technician

Join the VitalCore Team in Kansas! We're people fueled by passion, not by profit!

VitalCore Health Strategies (VCHS), an industry leader in Correctional Health Care has an opening for an Information Technology Technician at the Regional Office in Topeka, KS.

Looking for a rewarding career in the healthcare field with competitive wages, an annual incentive bonus, and an excellent benefits package?

At VitalCore we pride ourselves on retaining and acquiring hardworking ethical individuals who are committed to providing quality services. Join our team and experience first-hand how VitalCore Health Strategies promotes a positive work environment that is based on respect and appreciation of the hard work and dedication of our staff.

IT TECHNOLOGY TECHNICIAN BENEFITS PACKAGE TO INCLUDE BUT NOT LIMITED TO:

• Holiday Pay: New Year's Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, and Christmas Day
• Medical
• Dental
• Vision
• Health Savings Account
• Life Insurance
• Short Term/Long Term Disability
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program and Discount Center
• 401K & Plan Matching
• PTO
• Annual Incentive Bonus
• Dependent Care Flexible Spending Account

IT TECHNOLOGY TECHNICIAN JOB SUMMARY:

The Information Technology Technician is responsible for installing, maintaining, and repairing computer systems, networks, and peripherals. This role involves troubleshooting hardware and software issues, ensuring the smooth operation of IT infrastructure, and providing technical support to end-users. This position is a level 1 role in Vitalcore Information Technology support.

KEY RESPONSIBILITIES

• Set up workstations with computers and necessary peripheral devices (routers, printers, etc.).
• Install and configure software and hardware according to specifications.
• Diagnose and resolve hardware, software, and network issues.
• Provide technical support and guidance to users on how to operate new software and computer equipment.
• Develop and maintain local networks to optimize performance.

• Maintain records/logs of repairs, fixes, and maintenance schedules.
• Organize and schedule upgrades and maintenance without disrupting work.
• Ability to enter and perform duties within a state correctional facility.
• May require travel up to 75% of scheduled hours
• Other assigned duties.

IT TECHNOLOGY MINIMUM REQUIREMENTS

• Must be fluent in English language, including reading, writing, speaking, and understanding
• Strong knowledge of operating systems (Windows, Linux, etc.), networking, and cybersecurity.
• 2 to 3 years previous experience in relevant Technical or support tasks.
• Relevant certifications such as CompTIA A+, CompTIA Network+, etc.
• Must be a supportive team member, who contributes to and demonstrates teamwork and team concept.
• Able to make independent decisions when circumstances warrant such action.
• Able to deal tactfully with personnel, family members, visitors, government agencies/personnel, and the general public.
• Possess leadership and supervisory ability and be able to work harmoniously with and supervise other personnel.
• Must not post a direct threat to the health or safety of other individuals in the workplace.
• While performing the duties of this job, the employee is regularly required to sit, walk, climb stairs; use hands to regularly lift in excess of 50lbs.

VitalCore Health Strategies is an equal opportunity employer and committed to creating and maintaining an inclusive workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives.


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