Household Sales Representative

Job Description

Job Description

Benefits:

• 401(k) matching
• Bonus based on performance
• Company car
• Company parties
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Paid time off
• Vision insurance

Position Summary:  
This role is a customer focused outside Residential Territory Manager position. Residential Territory Manager in this role perform Water Analysis, Product Demonstrations and Cold Calls using creative methods of Sales, Marketing and Appointment Setting. A positive attitude and the goal to provide "THE BEST" solution possible is the key to driving sales in this position. 

Essential Job Functions:  

• Creating revenue through sales:  
• Make sales calls to customers and prospects within territory.  Residential Sales Representative will be responsible for pro-actively generating appointments with both current customers and prospects.   
• Sales calls will vary from cold call prospecting to formal sales presentations.  
• Search for new sales opportunities within existing customer base and previous customers.  
• Initiate sales calls to prospects with the purpose of generating new customers.  
• Follow up on all new Residential construction projects bidding within the assigned territory.  
• Follow up on all incoming Residential sales leads within 8 business hours. 
• Follow up on sales promotions, mailings, email campaigns.    
• Evaluate all revenue generating opportunities within a customer or prospect and make proposals as appropriate.   
• Meet or exceed targets for sales quota, daily calls, contacts and other metrics as deemed by management. 
• Follow the Residential Sales Process techniques to successfully generate sales.   
• Pre-call planning to prepare for calls and maximize selling time during the day.  Set objectives for sales calls.   
• Utilize rapport building skills to create trust and credibility with the customer.   
• Use probing questions to discover and evaluate customer’s water needs. 
• Test water to determine customers situation.  
• Clearly explains result of tests to customers so that they understand their situation.   
• Handle Objections  
• Close sales.  
• Ask for referrals.  
• Follow up on all installed projects within 30 days of date of completion. 
• Act in a professional manner. 
• Appearance is neat and of a professional manner. 

 

• Sales Results  
• Achieve the annual Residential sales goal as provided by their Residential Sales Manager.   
• Achieving the gross margin/profitability goals as provided by their Residential Sales Manager.   
• Daily sales results must be sent to the appropriate supervisor daily and updated in the lead tracking system.  

 

• Culligan Systems and Resources 
• Provides necessary product application support to secure sales of Residential products. 
• Use iPad and other presentation tools. 
• Maintain a sufficient supply and required sales aids/kits. 
• Writes orders clearly and completely.  
• Uses Lead Tracking Application. 
• Responsible for working with accounting personnel to establish credit criteria for new and existing accounts on an on-going basis. 

 
Desired Skills and Experience:  

• Basic proficiency with financial duties pertaining to business operations, including managing budgets and accounts payable/receivable 
• Process development and implementation experience 
• Firsthand leadership experience in a company amidst rapid growth 
• Clean driving record 
• Residential sales experience 
• Plumbing license or WQA certification 
• Knowledge of plumbing and/electronics 

Education and Credential Requirements:  
Education:  

• A high school diploma or equivalent is required.  

Physical Requirements: 

• The ability to climb up and down a flight of stairs several times a day. Able to stand up to 8 hours a day with breaks. Able to lift up to 50 lbs. Must be able to sit in a vehicle for extended periods of time.  

Flexible work from home options available.