Network Operations Manager

Everflow is a SaaS Partner Marketing platform for managing and scaling revenue from affiliates, partnerships, and marketing channels. Founded in 2016 by industry veterans, we have a team distributed across the NAM and EMEA regions. We’re a bootstrapped and profitable company (over $29M ARR) that has grown through supporting happy customers that refer business to us and create word-of-mouth excitement. We’re the go‑to platform for brands, agencies, and networks, with 1,100+ customers including top brands, agencies and networ ks. About the role The Network Operations Manager is the technical backbone of the Everflow Marketplace. This position focuses on the demand side—working directly with marketplace advertisers & publishers to ensure their integrations are seamless and the data flow between systems is optimized for peak performance. Network Operations Manager reports directly to the Head of Marketplace - Merchants, while working closely with the Customer Success support and technical solutions teams. What you’ll do Traffic & Data Monitoring: Actively monitor marketplace traffic to identify and troubleshoot anomalies, technical spikes, or tracking discrepancies. Performance Troubleshooting: Act as the primary technical resource for publishers and internal teams to diagnose, elevate, and resolve issues involving APIs, JS SDKs, and proprietary tracking. Internal Collaboration: Work closely with Engineering, QA, and Product teams to elevate critical bugs and provide field-based feedback to improve platform stability. Knowledge Management: Maintain updated internal FAQs and technical documentation specifically tailored to marketplace and publisher integration best practices. Qualifications Professional Experience: 3–5 years in an Affiliate Manager, Account Manager, Technical Solutions, or Network Operations role within the SaaS or Performance Marketing space. Education: High School Diploma or equivalent Technical Ecosystems: Deep familiarity with the performance marketing and e-commerce landscape, including: E-commerce & Shopping Carts: Shopify, WooCommerce, or Magento. Media Buying & Ad Networks: Google Ads, TikTok Ads Manager, and Meta Ads. CRMs & Marketing Automation: HubSpot, Salesforce, or Pipedrive. Performance Tracking: Expert understanding of tracking protocols, attribution models, and third-party tracking platforms. Analytical Mindset: A strategic problem-solver who enjoys digging into data to find root causes and a "can-do" attitude toward fixing technical roadblocks. Technical Communication: Ability to translate complex technical workflows into clear documentation and actionable steps for internal teams and publishers. Compensation Package Base Salary: $80,000 - $90,000 Bonus Potential Employer Covered Medical, Dental and Vision Insurance Unlimited PTO and paid holidays 401(k) (No matching at this time) Paid parental leave for putting your family first Startup‑like environment, without the constant rush to raise the next round of funding A very collaborative team and culture Education, gym, and equipment stipend Travel opportunities to relevant conferences and in‑person client meetings Join Our Exceptional Team Dive into a role where respect, ownership, and mindfulness define our culture. As a valued team member, you'll enjoy the freedom to innovate and excel, supported by the tools and equipment you need to succeed. Balance, Growth, and Connection Work/Life Harmony: Embrace unlimited PTO and a healthy balance that respects your life outside work. Continuous Growth: Regular feedback and discussions about your career path keep you moving forward. Inclusive Community: Be part of a welcoming, engaging workplace that celebrates diversity and fun. We offer a dynamic environment where excellence is rewarded, your well-being is a priority, and every day brings a chance to make meaningful connections. Ready for a truly rewarding challenge? We're excited to meet you. #J-18808-Ljbffr