Courtyard Room Attendant

Welcome to Level5 Hospitality! We are a team of diverse experts that came together to create a powerhouse in the hotel management space. This L5 lifestyle encompasses our values, ethics, mindset, and integrity. Our lifestyle drives performance to be a world class hospitality partner. We are high touch, results driven, collaborators with a shared commitment to innovation and creativity. Partner with Level5 Hospitality for a bold, refreshing, extraordinary experience. Let’s Level Up!

Job Summary:

The Hotel Room Attendant/Housekeeper will clean, restock, and maintain hotel rooms as assigned. The goal is to provide Level5 Hospitality high-touch housekeeping service for each guest

stay.

Duties/Responsibilities:

• Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning

• Checks the inventory of cleaning cart and adds any necessary supplies

• Knocks and announces self before entering room; returns at a later time if rooms are occupied

• Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements

• Neatly makes beds and stocks towels, washcloths, and hand towels according to policies

• Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices

• Wipes surfaces in room and cleans mirrors

• Vacuums floors and removes trash

• Checks complimentary coffee and toiletry supplies in the room, restocking according to provided hotel checklist and policy

• Ensures room meets hotel standards with a final room inspection

• Notifies supervisor of room availability and reports any suspicious activity to security

• Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed

• Notifies maintenance department of needed maintenance or repairs

• Takes found items to designated lost and found area if guest has checked out

• Performs other related duties as assigned

Required Skills/Abilities:

• Detail-oriented and thorough

• Ability to remain discreet and respect the privacy of guests

• Ability to perform consistent work to the highest of standards

• Ability to interact with guests in a pleasant, friendly way

Education and Experience:

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs

• Ability to read, write, speak, understand, and communicate in basic English preferred

Physical Requirements:

• Must be able to access and navigate the facility.

• Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment.

• Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.