Bank Associate - Mid-Shift
MCI Careers
Job Description
Job Description
Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a motivated and customer-focused Bank Associate to join our team providing essential support and financial guidance to our clients. This role offers the perfect balance of structure and flexibility, allowing you to deliver consistent, high-quality service while working in a dynamic virtual environment that values professionalism, empathy, and efficiency.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Responsibilities
Key Responsibilities:
- Process deposits, withdrawals, and routine banking transactions.
- Assist customers with account inquiries and issue resolution.
- Promote banking products and services tailored to client needs.
- Ensure compliance with internal policies and financial regulations.
Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- High School Diploma/GED
- Prior experience as a teller, associate, or in a banking role preferred.
- Strong customer service orientation.
- High attention to detail and accuracy in transaction processing.
Vacancy posted 4 days ago
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