Senior Product Manager - Onboarding, Access

Responsibilities Drive Onboarding Product Execution: Own and execute the roadmap for onboarding and access experiences, ensuring timely delivery of high-impact capabilities across login, authentication, and enrollment journeys. Deliver Member-Centric Experiences: Design and launch onboarding capabilities such as digital card issuance, wallet integrations, and account onboarding flows to create seamless first impressions for members. Translate Strategy into Action: Partner with leadership to bring strategic vision to life, breaking it down into actionable plans, prioritized backlogs, and measurable outcomes. Collaborate Across Teams: Work closely with marketing, technology, and vendor partners to align messaging, experiences, and delivery, ensuring consistency across all touchpoints. Leverage Technology & Integrations: Guide integrations with origination platforms, open banking systems, and supporting technologies, enabling scalable and modern onboarding solutions. Use Data to Drive Decisions: Define KPIs, track performance, and leverage insights to continuously improve onboarding effectiveness, activation rates, and early lifecycle engagement. Champion the Voice of the Member: Incorporate member feedback and behavioral insights into product decisions, ensuring experiences are intuitive, valuable, and aligned with member needs. Lead Cross-Functional Execution: Align stakeholders across business, risk, compliance, and operations to deliver outcomes while navigating complexity and competing priorities. Manage Product Lifecycle: Oversee the end-to-end product lifecycle—from ideation and research through design, development, launch, and optimization. Optimize Performance & Outcomes: Monitor product performance, identify opportunities for improvement, and refine the roadmap based on results and learnings. Requirements Bachelor’s degree or equivalent work experience in a technology, business, or related discipline required. Advanced degree preferred. 7 years of experience in product management, product development, or platform-based product roles. Experience working in an agile environment. Previous experience overseeing all elements of the product development life cycle required. Experience in managing highly effective cross-functional teams required. Previous experience understanding and determining product strategies based on the voice of the customer required. Experience managing and maintaining vendor relationships required. Certifications & Qualifications Bachelor's degree Advanced degree (preferred) #J-18808-Ljbffr Jobtailor