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Front of House Manager

Full-time

Cohen's Retreat

The Front of House Manager will oversee the day-to-day front-of-house dining experience, lead and develop the serving team and work alongside our back of house staff to deliver a great experience for all guests. 

Responsibilities would include: 

  • Lead and oversee daily front of house dining operations
  • Supervise, coach, and motivate servers and other front of house team members.
  • Ensure dining services are organized, efficient, and welcoming.
  • Create and maintain a warm, hospitable atmosphere for staff and guests.
  • Assist with staff scheduling, table assignments, and daily dining room coverage.
  • Assist servers with end of shift paperwork and prepare end of day paperwork 
  • Train new team members on service expectations, dining procedures and standards.
  • Work closely with the chef and back of house team to ensure smooth meal service.
  • Ensure dining areas are properly set, clean, organized, and ready for each meal.
  • Monitor adherence to food service, sanitation, safety, and company standards.
  • Assist with special events, celebrations, and other community dining experiences.
  • Help create a positive, accountable, and team-oriented work environment.
  • Lead by example and consistently demonstrate exceptional customer service.
Vacancy posted 13 days ago
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