Restaurant Assistant Manager | Denver Airport

Job Description

Job Description

Mission Yogurt, Inc. is seeking an Assistant General Manager to join our team at Williams & Graham & Timberline Steaks & Grille (reopening soon) at the Denver Airport! 

The Assistant General Manager supports the General Manager in overseeing restaurant operations to ensure operational efficiency, profitability, and a positive guest experience. This role manages day-to-day staff operations, assists with financial performance tracking, and ensures compliance with company standards and procedures. The AGM serves as a leader and resource for both front-of-house and back-of-house teams.

What Mission Offers You: 

• Competitive Pay and Bonus Program
• PAID employee parking OR RTD Eco-Pass
• Medical, Vision, Life, and Dental are offered after the first of the month following 60 days of full-time employment
• 401K with company match
• Paid Time Off
• Employee Meal Program
• Room for growth!

What We Are Looking For:

• Candidates who possess at least three years of full-service restaurant management experience.
• Deliver superior food and beverage service and maximize customer satisfaction.
• Uphold ideals, values, and practices that are the foundation of Mission Yogurt: Loyalty, Innovation, Service, Communication, and Flexibility.
• Adheres to Mission Yogurt's safety, sanitation, and cleanliness policies and practices.
• Ensures all operating and quality standards are met.
• Upholds a professional and ethical management style and presentation.
• Assesses work-related issues in a professional manner and exercises honest, unbiased judgment.
• Ensures safety and security of both guests and team members.
• Prior experience with multi-unit management is strongly preferred. 

Job-Specific Duties:

• Assist the General Manager in setting objectives and targets for staff.
• Determine staff needs and prepare schedules.
• Participate in coaching, counseling, training & development of staff and managers.
• Set and monitor quality and service standards for staff.
• Be fluent in health department inspections.
• Communicate company policy, standards, and procedures to staff.
• Oversee the preparation and presentation of beverages and dishes to meet set standards.
• Interact with customers to develop loyalty and handle customer concerns.
• Monitor cleanliness and hygiene of front-of-house areas and staff.
• Promote and practice compliance with fire, health, safety, and hygiene standards and regulations.
• Ensure adherence to cash management procedures.
• Responsible for daily fiscal management.
• Ensure adherence to stock control procedures; monitor and order supplies.
• Strong grasp of food cost, financials, and inventory control.
• Check all deliveries, ensure product is correct, rotated, and stored properly.
• Oversee the bar display to maximize functionality and attractiveness.
• Work with marketing team to organize promotional activities.
• Maintain regular communication with restaurant staff and management through meetings and discussions.
• Stay current with relevant legislation regarding service of alcohol, sale of tobacco, and licensing.
• Work with Human Resources to address disciplinary issues with team members.
• Maintain up-to-date communication with the corporate support team.

Physical Demands:

Position requires the ability to stand up to 12 hours, climbing, kneeling, squatting, pushing, pulling, frequently lifting and/or moving up to 20 lbs and occasionally carrying up to 50 lbs.

Mission Yogurt, Inc. is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law. While Mission is committed to following this principle in every facet of employment, all employees share in the responsibility to promote and foster a favorable work environment.