Certified Medical Assistant (CMA) - Wilson Community Health Center

Certified Medical Assistant

Come join our "Family" and be part of providing healthcare in the community…for the community. Carolina Family Health Centers, Inc. provides accessible and affordable health care with excellence…where patients come first. Regardless of an individual's ability to pay or their insurance status, we believe that everyone deserves access to quality health care. As a nonprofit, federally qualified health center (FQHC), we strive to meet the needs of our community and breakdown barriers that prevent individuals from seeking health care. Our service offering includes primary medical care, behavioral health, pharmacy, and dental services in an integrated model that provides a comprehensive approach to care for our patients.

Position Overview

As a Certified Medical Assistant at our Wilson Community Health Center in Wilson, NC, this position services as a focal point of contact for patients and the pharmacy as they handle daily clinical duties and prescription refills as directed and within the scope of their training. This position reports to the Clinical Site Manager. This position offers a 40-hour workweek, no weekends, full benefits package, bi-annual bonus, 12 paid holidays, bi-weekly pay.

Essential Tasks

• Maintain absolute confidentiality in dealing with patient information.
• Collect and record patient data, vital signs (TPR & BP, height and weight), patients' chief complaint, allergy history.
• Prepare patients for examination; take medical history assist providers with patient care and treatment; assist providers with medical procedures.
• Perform routing laboratory tests related to the examination and treatment of patients, or refer such patients to the laboratory. Follow established procedures for testing and tracking.
• Maintain a clean and safe workstation (including lab) according to OSHA standards.
• Perform screening tests and records results.
• Stock exam rooms and keep instruments and equipment sterile and clean in clinical areas, as needed.
• Administer medications and fluids as prescribed by provider and documents such as treatment in accordance with established procedures.
• Document all pertinent data in the patient record, per established procedures.
• Provide education and counseling to all patients appropriate to their level of understanding. Confirm patient comprehension before discharging patient from the medical area. Offer assistance with common medical questions on the telephone as appropriate. Record all patient interaction in the patient record per established protocol.
• Call pharmacy for prescription refills, as directed by the provider. Perform patient triage, as necessary, for appointments and walk-ins.
• Has access to summary data with the clear understanding that access and reading is limited for treatment within the scope of their training and duties, reimbursement, or operations.
• Perform other duties as assigned
• Comply with all standards related to Customer Service
• Adhere to CFHC, Inc. compliance program standards; including quality improvement, risk management, and standards of conduct.

Experience and Education

• High school diploma or GED.
• Graduate from an accredited program for Medical Assistants.
• Current and unrestricted license to practice in North Carolina.
• Bilingual in Spanish is a plus.
• Knowledge of medical terminology and procedures.
• Effective communication and interpersonal skills.
• Ability to deal with the public in a courteous and respectful manner.
• Must be detail oriented.

Schedule

Monday, Tuesday, Wednesday, Thursday, Friday 8 am – 5 pm, 8-hour shift, day shift

Physical Requirements

• Individuals may need to sit or stand for long periods of time, occasional bending, stooping, lifting including of patients, reaching forwards and overhead.
• Possibly requires walking primarily on a level service for periods throughout the day.
• Both proper lifting techniques and frequent computer work are required.
• Must be able to travel freely in the local area; between clinics, hospitals, health departments, etc.

Benefits

• 401(k) and match
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Holidays
• Vision insurance

Job Type

Full-time

License/Certification

• BLS Certification
• Accredited program for medical assistants

Base Pay Overview

The starting pay for this position is $19.75 hourly. Please keep in mind that actual salary will vary based on various factors such as qualifications, skills, competencies, and proficiency for the roles.