House Supervisor RN

Description
Job Summary

The Supervisor House - RN provides critical leadership during assigned shifts to oversee hospital operations and ensure the delivery of safe high-quality patient care. This role acts as the administrative point of contact during non-business hours including evenings nights weekends and holidays. The Supervisor coordinates patient flow manages staffing addresses emergencies and ensures compliance with hospital policies and regulatory standards serving as a resource for clinical and non-clinical staff.

Essential Functions

• Oversees hospital operations during assigned shifts ensuring appropriate staffing levels across departments to meet patient care needs.
• Monitors hospital census coordinates admissions discharges and transfers and ensures optimal bed utilization.
• Acts as the administrative point of contact for staff patients and families during non-business hours addressing inquiries resolving conflicts and providing support.
• Responds to emergencies crises and critical patient care issues coordinating resources and personnel to ensure safety and quality care.
• Serves as the incident commander in disaster situations until relieved by a senior leader ensuring effective communication and resource allocation.
• Supervises nursing staff providing clinical guidance oversight and support to ensure proper delegation and care delivery.
• Promotes efficient use of organizational resources to deliver cost-effective and safe patient care services.
• Ensures compliance with hospital policies procedures and regulatory standards identifying and addressing deviations.
• Handles patient and family complaints and inquiries with professionalism empathy and appropriate resolution strategies.
• Completes and validates the midnight census ensuring accurate patient counts and bed status are reported.
• Conducts hospital rounds to assess staff and patient needs ensuring adherence to safety protocols and quality standards.
• Facilitates communication between staff physicians and administration to resolve issues and maintain operational efficiency.
• Provides administrative decision-making support in the absence of department managers or senior administrators escalating critical issues to the Administrator on Call (AOC) as needed.
• Identifies opportunities for performance improvement and assists in implementing initiatives to enhance care delivery and patient satisfaction.
• Monitors and maintains an adequate supply of resources ensuring staff have the tools necessary to provide quality care.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Leadership Responsibilities

• Supervision and Staff Management
  • Supervises trains and oversees departmental staff.
  • Schedules employees to ensure effective use of resources. Consults with Manager or Director on staffing issues.
  • Assists with and contributes to performance evaluations and goal setting.
• Strategic Planning and Financial Oversight
  • Assists in managing departmental budget ensuring cost-effective operations while maintain high quality service.
  • Monitors expenditures ensuring cost-effective delivery of services.
  • May contribute to evaluation and implementation of new technologies to enhance operational efficiency.
  • May contribute to development of departmental policies procedures and protocols.
• Quality Assurance and Regulatory Compliance
  • Ensures compliance with all relevant regulatory bodies.
  • May participate in audits inspections and accreditation processes as applicable.
  • Follows established quality control practices to ensure accuracy consistency and safety.
• Collaboration and Communication
  • Works closely with leadership teams to coordinate and improve service delivery.
  • Stays up-to-date with industry advancements new technologies and regulatory changes.
• Staff Responsibilities
  • May work in a staff role when required. Ensures that duties and responsibilities are fulfilled while meeting all competencies established for that job.

Qualifications

• Associate Degree or higher in Nursing required
• 1-2 years of related experience in the profession required
• 1-2 years of previous leadership experience preferred

Knowledge Skills and Abilities

• Strong leadership organizational and communication skills.
• Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
• Foster a positive work environment that promotes teamwork professionalism and continuous improvement.
• Communicate effectively with leadership team members and stakeholders.
• Ability to work effectively with others delegate responsibilities and independently manage tasks while meeting established deadlines.
• Problem-solving and critical thinking skills.
• In depth knowledge of industry best practices and regulatory compliance (if applicable).
• Strong organizational and time management skills.
• Proficiency with Google and Microsoft platforms healthcare software systems and data analysis tools.

Licenses and Certifications

• RN - Registered Nurse - State Licensure and/or Compact State Licensure required
• BLS - Basic Life Support required and
• ACLS - Advanced Cardiac Life Support required

Required Experience:

Manager