Project Support Specialist

Project Support Specialist

Location: Clifton, NJ

Contract: 2 year contract

Pay: $25-35 per hour

Work Schedule & Location:

MondayFriday, 8:00 a.m. 4:30 p.m.

Daily reporting location: North Clifton, NJ

Delivery regions: Northern Bergen County to Union County Southern Union County to Gloucester County

2540 hours per week with a daily 30 minute lunch break. 32-40 hours per week

Driving Required: Yes, the prospective candidate will perform canvassing for door-to-door notifications for capital work. They will drive to the office daily and then drive to residential, business, rural, suburban, etc. to deliver construction update materials to customer doors or businesses.

Job Description (Contractor Role)

Role Summary:

The Project Support Specialist is responsible for delivering customer facing outreach materials, including construction update letters and door hangers, across Client's service territory. This position ensures timely, accurate distribution of notifications; supports customer communication efforts; and documents relevant field observations for team follow up.

Key Responsibilities:

• Receive outreach request emails containing assignment details (letter, door hanger type, route map, and quantities).
• Print, fold, assemble, and insert outreach letters into door hangers.
• Walk 710 miles per day in all seasons while performing deliveries.
• Deliver 600700 door hangers per day to residential and business customers across multiple municipalities (typically 46 per day).
• Place door hangers on residential doors; for businesses, enter the premises and deliver materials directly to the owner or manager.
• Collect and document business owner names and contact information for follow up.
• Report significant observations or customer concerns encountered during delivery.
• Complete an end of day checklist and submit it to the Project Coordinator.
• During inclement weather, report to the office to prepare door hangers for future requests.

Position Requirements:

• Ability to work independently with minimal supervision and maintain a high level of integrity.
• Strong time management, organization, and attention to detail.
• Professional and friendly conduct in customer-facing environments.
• Valid NJ driver's license and reliable personal vehicle (mileage and tolls reimbursed).
• Ability to walk long distances and work in various weather conditions.
• High School Diploma or equivalent required.
• Proficiency in MS Word, Excel, and Outlook.

Performance Expectations:

• Timeliness of end of day reporting.
• Professionalism feedback from customer interactions

Safety Requirements:

• Safe walking practices around traffic, construction zones, and residential properties.
• Proper conduct when entering businesses.
• Required footwear and clothing guidelines (closed toe shoes, reflective vest, badge identification).

Verification Process:

• Contractor takes photo of materials and map and text team member to ensure accuracy before starting route.
• Contractor takes geotagged photos at start and end points, and when required, along the route.
• Contractors takes geotagged photos of businesses that are closed or vacant.

Tools & Materials Provided:

• Outreach request details via email.
• Access to a printer and outreach materials.