Assistant Director of Student Conduct and Care

Position Title:

Assistant Director of Student Conduct and Care

Job Group:

Professional & Scientific

Required Minimum Qualifications:

Bachelors degree and 5 years of related experience

Job Description:

Iowa State University Residence Life is seeking a qualified Assistant Director of Student Conduct and Care (Assistant Director Student Services) to provide leadership and oversight for residential student conduct and student care processes.

The Department of Residence is one of the largest non-academic departments on campus. Our residence life facilities administrative business marketing conference and technology staff work to ensure a supportive learning and social environment where students can thrive as they pursue their Iowa State adventure.

This role manages the full conduct process including case review assignment and adjudication of complex and high-impact cases. The position serves as a primary administrator for the Maxient system ensures compliance with institutional and federal guidelines and oversees processes such as conduct appeals and reporting.

The Assistant Director also coordinates care and support for students of concern partners with campus offices and provides training to staff on conduct crisis response and student support practices. The role participates in the Residence Life leadership duty rotation.

Example of Duties

• Manage the full lifecycle of residential conduct cases including intake review and assignment.

• Serve as a hearing officer for high-level sensitive or complex cases including those involving safety concerns bias incidents repeated violations or cases with potential for high-impact sanctions.

• Ensure conduct processes align with institutional policies federal guidelines and best practices in higher education and campus housing.

• Maintain accurate and timely case records using the departments conduct management system.

• Analyze conduct trends and provide data-driven insights to inform policy training and community development efforts.

• Serve as a high-level user for the Department of Residence in the Maxient database system responsible for annual system review maintaining user access and coordinating with campus partners for system updates.

• Provide outreach support and referrals for students experiencing personal academic or mental health challenges.

• Serve as a key liaison between the Department of Residence and campus care teams including relevant behavioral intervention teams Student Counseling Services and the Dean of Students Office.

Preferred Qualifications:

• Masters degree in Higher Education Student Affairs Counseling or related field

• Experience with student conduct systems and behavioral intervention processes

• Experience using Maxient or similar case management systems

• Strong skills in crisis response conflict resolution and student support

• Experience training and supporting professional and student staff

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Application Instructions:
To apply for this position please click on Apply and complete the Employment Application. Please be prepared to enter or attach the following:

Resume/Curriculum Vitae

Letter of Application/Cover Letter

Why Choose Iowa State University
Iowa State Employees enjoy comprehensive health and work-life benefits including medical and dental as well as:

• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation holiday and sick time and leave plans
• Onsite childcare (Ames Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program
• Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when where and how you do your work. For more information please speak with the Hiring Manager.

If you have questions regarding this application process please email or call or Toll Free: 1-.

Appointment Type:

Regular

Number of Months Employed Per Year:

12 Month Work Period

Time Type:

Full time

Pay Grade:

PS809

Original Posting Date:

May 28 2026

Posting Close Date:

June 11 2026

Job Requisition Number:

R19269

Iowa State University does not discriminate on the basis of race color age ethnicity religion national origin pregnancy sexual orientation genetic information sex marital status disability or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity 2680 Beardshear Hall 515 Morrill Road Ames Iowa 50011 Tel. email .

General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.

Required Experience:

Director