Department Computer Support Specialist 1

Why It's a Great Opportunity: This is an opportunity to make a real difference in your community by supporting the work of Parks staff. In this role, you’ll take the lead on Information Technology support needs across the department, acting as part of a large team of highly motivated, innovative, compassionate, and engaged employees working together to enhance the lives of individuals, families, and communities. Why It's a Great Department: Pierce County Parks and Recreation manages more than 5,200 acres of parks, trails, and open space, ranging from community hubs to natural areas. We deliver diverse recreation programs and maintain the infrastructure that supports both active play and quiet connection with nature. Our department is made up of four divisions: Park and Recreation Operations, Business Operations, Volunteer and Resource Development, and Park Stewardship and Infrastructure Delivery, working together to serve one of the most dynamic and fast-growing regions in Washington. Guided by our mission to create livable communities, we provide opportunities for people to connect with nature, learn about sustainability, live healthy lives, and experience inclusive, thriving public spaces. Joining Pierce County Parks means being part of a forward-thinking team that values collaboration, innovation, and community impact, where your work truly makes a difference every day. Learn more about the Pierce County Parks and Recreation Department How to be Successful in the Role: The ideal candidate will have a strong background ina broad range of technical support to departmental staff in the IT-related areas of desktop support, web development, hardware and network setup, testing, security, inventory, and troubleshooting. Attention to detail and the ability to communicate effectivelyis critical. Your Future in this Role: Throughout the onboarding process, you will meet with the Supervisors, teams, and the admin team regularly to discuss expectations, set goals, identify priorities, and gain familiarity with current policies, procedures, and strategic measures. Pierce County offers professional development through the Leadership Certification program, robust online learning, and other training opportunities throughout your career to ensure your success. This position has multiple career growth and promotional opportunities in Pierce County to build a great career. Core Daily Responsibilities: Troubleshoot and resolve various issues related to workstations and related hardware/software; Establish and/or change passwords for department staff; Provide user account assistance. Set up and issue PC’s, laptops, and other hardware to department staff following IT Division standards. Assist in setting up department-wide IT project timelines/plans. Participate in the research and purchase of computer equipment and supplies. Organize and maintain inventory of computer equipment and supplies. Assist with disposal of surplus equipment. This announcement is not intended to reflect all duties to be performed by our next team member, but shall present a descriptive list of the range of duties that may be performed. To view the complete classification, click here. Additional education or experience may substitute for the recruiting requirements. A resume and cover letter are required for this position. Applications without a resume and cover letter will not be considered. An Associate’s degree in computer science, data processing, education, public or business administration, engineering, or related field AND Two or more years of information technology applications and systems experience is required. Special Requirements And/Or Qualifications: A valid driver’s license may be required when travel is required of the position. As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed on a case-by-case basis and will not necessarily remove an applicant from consideration. Our Recruitment Practices: This is a competitive and meritorious selection process. Pierce County applications are reviewed by human hiring staff in accordance with the qualifications listed for the position. Pierce County understands applicants may use AI tools when preparing application materials. We recognize these tools can make the process easier; however, we ask that everything you submit genuinely reflects your own experience, skills, knowledge, and writing style. During the interview process, you may be asked to demonstrate your skills, including writing and subject knowledge, and to speak to your experience in your own voice. Applicants should be prepared to respond to interview questions without relying on AI-generated responses or reading prepared answers from a screen. Any misrepresentation may result in disqualification or separation. Applicants whose qualifications most closely align with the County’s needs will be eligible for further consideration. Notification of application status typically occurs within two to three weeks after the closing date. Some applicants may receive short notice to participate in additional selection steps, which may include assessments, phone screens, or interviews. Upon offer, compensation is based on a range of job-related factors, including the requirements of the role, your skills and experience, and internal pay equity. Our Welcoming Workplace Commitment: Pierce County is committed to fostering a Welcoming Workplace where employees are supported, respected, and able to thrive. We believe a strong public workforce is representative of the community it serves and that fair and just access to opportunity strengthens public service. Guided by the County Executive’s Forward Together mission, Pierce County works to build communities that are safe, welcoming, and connected. This same commitment shapes how we recruit, develop, and retain our employees. County employees make a direct and visible impact in the lives of residents every day, and we invite you to join us in helping keep Pierce County a place people are proud to call home. #J-18808-Ljbffr Pierce-County-Washington