Outreach specialist

Company Description About Us The Dynamic Difference We don't just run programs. We build them around people. Our human-centered approach combines real corporate support, long-term leadership, and cutting-edge technology including AI interview tools, virtual reality career exploration, and real-time predictive analytics. Every solution is flexible, integrated, and designed to get results. Our leaders have been with us since day one. Our processes are built to improve. And our commitment to customers never wavers. Who We Are A National Leader in Workforce Solutions We are a nationally and internationally respected leader in workforce training, consulting, management, and administrative services. From supporting job seekers facing barriers to employment, to building employer talent pipelines and delivering statewide training, we bring quality, accountability, and expertise to every program we touch. Job Description Job Title: Outreach coordinator Office Location: Omaha, NE Position Classification: Non-Exempt Wage: $19 to $21.00

EXPERIENCE EXTREME CUSTOMER SERVICE

Primary Objectives of Position: Responsible for the coordination and oversight of activities and services related to the Work Experience Program component. Evaluates compliance with policies and procedures and adherence to contract requirements. This position also works jointly with the Career Navigators and the Business Services Team to ensure the coordination of services related to Work Experience (WEX) participants and Employers for this activity. This position is also responsible for establishing and cultivating relationships with participants, employers, and community agencies to achieve project enrollment goals. This position also provides administrative support to project leadership in a variety of areas including Human Resource assistance, training documentation, procurement documentation, accounts payable functions, purchase order request, routing correspondence and reports. Essential Job Functions: Coordinate a quality work experience program for participants. Manage and conduct analysis of work experience activities to ensure implementation of policies and procedures. Accurately review, enter and complete WEX Timesheets into the DWFS Timesheet Management system. Communicate effectively with DWFS Corporate staff to follow the Corporate WEX review process, resolve paycheck and timesheet issues as needed. Coordinate timesheet pick up regionally Coordinate paycheck distribution regionally Procure Worksite Agreements from employers and obtain appropriate signatures for approval from DWFS staff Ensure coordination of regional scheduling for New Hire Orientations for WEX participants Ensure coordination of regional recruitment of participants when needed Track outcomes and manage contractual goals related to the Work Experience Program. Obtain and review performance evaluations provided by employers and take appropriate actions when needed Assure data entry is accurate and completed Assure case notes are entered per the prescribed local policy Review timesheets and data for trends; provide programmatic guidance for identified areas of non-compliance/ low performance. Review operational procedures and processes; provide programmatic assistance to Improve performance as well as quality, make recommendations to enhance current procedures to ensure compliance and performance goals are Ensure that customer files and records are maintained in accordance with legal requirements and Company policies and procedures. Acquire and maintain knowledge of market research tools and trends within the industry and/or sector to appropriately guide and direct career seekers. You will conduct outreach presentations as needed to a wide range of audiences. You will identify, develop, and implement strategic outreach and recruitment opportunities to ensure appropriate quality and quantity of talent is available to meet employer needs. Connect career seekers to applicable open positions to result in long term employment. Connect career seekers to opportunities for training and development as well as any other career center services to they may qualify for. You will assist in all aspects of talent acquisition for local businesses including screening and assessing candidates for technical and soft skills to assess suitability and fit for assigned positions. You will contact participants and/or employers on a regular basis to verify and document placement and retention in placed employment. This may require an evening work schedule. Alternative hours. You will assist individuals with the understanding and completion of program enrollment. Conduct eligibility assessments as applicable. Other Job Duties: This job description is not intended to be all-inclusive. Therefore, the employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that the job description does not constitute a written or implied contract of employment. It is also understood that the company reserves the right to change work schedules as required, including overtime. In this position, it is important to be proficient in organization, initiative and self-management skills. Qualifications Education: Bachelor 's degree from an accredited four-year college or equivalent experience, preferably in implementation or interpretation of policies and procedures and/or workforce development. Experience: At least 1-year experience building business relationships OR at least 1 year related workforce development experience. Skills/Abilities: Must possess strong computer skills, with experience using word processing and spreadsheet software programs. The position requires excellent analytical and organizational skills and the ability to communicate effectively orally, in writing, or through electronic means. Must also have the ability to make effective speeches and presentations to public groups, and/or staff. Must be able to read and understand performance reports. Additional Requirements: Must have valid driver's license and adequate vehicle insurance coverage. Benefits: Insurance: Health, Life, Dental and Disability, PTO, Paid Holidays, 401K, Flexible Spending Account, Tuition Assistance Additional Information Dynamic Workforce Solutions is committed to providing an environment that is free from unlawful discrimination and harassment in any form. It is our policy to comply with all applicable laws that provide equal opportunity in employment for all persons. Omaha Nebraska-5752 Ames Ave., Omaha, NE 68104 Living Dynamic We believe that every role matters and that every customer, both internal and external, should feel empowered to be the best that they can be. Dynamic Workforce Solutions is a place where passion meets purpose and results in excellence. Equal Opportunity Employer At the core of our business is a commitment to creating a work environment where all employees have equal access to resources, professional growth, and opportunities. Our Four Cornerstones, paired with our dedication to Extreme Customer Service, guide our efforts to connect with and understand the needs of the communities we serve. We believe that the unique background and experiences within our team enhances our ability to serve our clients and strengthens our workforce. Attracting, developing, and retaining a workforce that reflects the people we serve is essential to our ongoing success. DWFS/DESI is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, reprisal, or any other characteristic protected by federal, state, or local law. #J-18808-Ljbffr Dynamic Workforce Solutions (Do NOT USE)