Administrative Coordinator Integrations - Onboarding

Administrative Coordinator Onboarding (Integrations Team)

LHH Recruitment Solutions is seeking a highly organized Administrative Coordinator to support our clients' Integrations Onboarding team. This role is responsible for managing centralized communications, maintaining Salesforce workflows, and producing accurate, executive-ready reporting and presentations. The ideal candidate thrives in a fast-paced, detail-oriented environment and plays a critical role in ensuring onboarding operations run smoothly by supporting data integrity, timely communications, and leadership visibility.

Location: Dallas, TX 75019 (Hybrid 3 days onsite) Pay Rate: $22$23/hour (DOE) Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401k plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Key Responsibilities

Shared Inbox & Communication Management

• Monitor and manage a high-volume shared inbox, ensuring timely triage, routing, and response to inquiries
• Maintain consistent communication standards using established templates and best practices
• Escalate urgent or complex requests to appropriate team members
• Ensure continuity of inbox coverage across team assignments

Salesforce Queue & Data Support

• Maintain Salesforce queues, worklists, and list views for accurate workflow tracking and visibility
• Monitor aging items and proactively flag delays or at-risk onboarding cases
• Ensure consistent documentation of onboarding activities and communications
• Perform routine data validation, cleanup, and quality checks

Reporting & Metrics Support

• Compile and maintain recurring onboarding reports using Salesforce data and established templates
• Track operational metrics such as pipeline activity, onboarding volume, and service levels
• Validate data accuracy prior to reporting and flag discrepancies for correction
• Support preparation of reporting materials for leadership review

Presentation Development

• Create and update PowerPoint presentations for leadership reporting and operational updates
• Translate data into clean, visually compelling charts, summaries, and dashboards
• Ensure all materials align with company branding and presentation standards
• Maintain organized file structures and version control for reporting assets

Qualifications Required

• 13 years of administrative, coordination, or operations support experience
• Strong proficiency in Microsoft Excel and PowerPoint
• Excellent organizational and time management skills
• High attention to detail with strong data accuracy
• Professional written and verbal communication skills

Preferred

• Experience with Salesforce or similar CRM platforms
• Background supporting reporting, dashboards, or operational metrics
• Exposure to financial services, onboarding, or compliance-driven environments

Core Competencies

• Strong execution and reliability
• Ability to prioritize and manage multiple tasks
• Clear, professional communication
• Detail-oriented mindset with a focus on quality
• Collaborative team player

Success in This Role Looks Like

• Consistent, timely management of shared inbox communications
• Well-maintained Salesforce queues and accurate data tracking
• Reliable and on-time delivery of reporting
• High-quality, polished presentation materials for leadership

Ability to work independently with minimal oversight