Product Retail Specialist - Mathews Nissan and Honda of Paris

Job Description

Job Description

Product Retail Specialist – Mathews Nissan and Honda of Paris

Mathews Nissan and Honda of Paris is seeking a motivated and customer-focused Product Retail Specialist to join our team. The Product Retail Specialist plays a vital role in providing exceptional customer service, delivering detailed product knowledge, and creating an outstanding retail experience for every guest.

• Greet customers upon arrival and engage them in a professional, friendly manner.
• Demonstrate in-depth knowledge of vehicle features, specifications, and capabilities to assist customers in making informed purchasing decisions.
• Guide customers through the sales process by answering product-related questions and addressing any concerns.
• Offer test drives and explain the benefits of various models, trims, and available upgrades.
• Maintain an organized and visually appealing showroom by ensuring vehicles are clean, prepped, and ready for display.
• Stay updated on inventory, new arrivals, and promotions to provide accurate and timely information to customers.
• Collaborate with the sales team to meet individual and department sales goals.
• Attend training sessions and stay informed on new technologies, product updates, and market trends.
• Follow up with customers after visits to nurture relationships and provide ongoing support.

• Exceptional communication and interpersonal skills to build strong customer relationships.
• Strong interest in automotive products and a commitment to learning about new technologies and features.
• Ability to deliver a high level of professionalism and maintain a customer-first mindset.
• Excellent organizational skills with a keen attention to detail.
• Willingness to work a flexible schedule, including evenings and weekends, as required.
• Valid driver’s license and a clean driving record.

• High School Diploma or GED required; college coursework or degree preferred.
• Prior experience in retail, customer service, or automotive sales is a plus.

If you are enthusiastic about delivering an outstanding retail experience and have a passion for the automotive industry, we encourage you to apply for this exciting opportunity at Mathews Nissan and Honda of Paris.