Senior Escalations Specialist E-commerce Support
AccountMakers
AccountMakers in Los Angeles is hiring Senior Customer Support Representatives to handle escalated inquiries in a fast-scaling e-commerce environment. You will manage multi-channel support (phone, chat, email), coordinate with fulfillment, marketing, product and operations to resolve issues, and support knowledge base development. Candidates should have 3–5+ years in customer support or escalation roles, excellent communication, and experience with CRM/helpdesk tools such as Zendesk, Gorgias, or #J-18808-Ljbffr AccountMakers
- ...representative to resolve complex client requests via calls, chats, or emails. You will identify needs, record data accurately, and escalate when necessary while delivering a high-quality client experience. We expect 1+ year of customer service experience, proficiency in...SeniorWeekend work
- Cathay Bank in Los Angeles, CA seeks a Senior Treasury Management Call Center Specialist to provide advanced support for Treasury Management and Commercial Online Banking services. You will resolve complex issues, mentor teammates, and drive process improvements across...SeniorFull time
- All Seniors Foundation in Los Angeles, CA seeks a Church Outreach Specialist for Seniors to connect with local churches, develop faith-based programs, and coordinate spiritual support for older adults. This role emphasizes serving individuals 55+ and drawing on personal...SeniorLocal area
- Bio-Rad Laboratories is seeking a Customer Inventory Specialist Supervisor to lead our Inventory Management team. This role balances... ...You will coach specialists, set priorities, and own high-level escalations across multiple functions such as Customer Care, Planning,...SeniorRemote job
- ...a strategic, relationship-driven Senior Sales Manager to lead and grow our... ...revenue, leading sales planning, supporting product development, and ensuring... ...Stakeholder Communication : Monitor e-commerce news and platform changes, escalate critical updates, and present...SeniorContract work
$87k - $128k
...allow more merchants to scale e-commerce channels. We are looking for... ...driving sustainable growth. As a Senior Associate, Strategy &... ...scope impactful initiatives, and support the execution of network efficiency... ...you could be deep diving an escalation from a merchant or dasher and...SeniorHourly payWork at officeLocal areaRemote workFlexible hours- About The Team:The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal...SeniorTemporary work
- ...contemporary recording artist’s e-commerce stores, tours, retail... ...organized, culturally attuned Senior Manager, Marketing Operations... ...occasional travel or on-site support required. May involve weekend... ...momentum throughout development. Escalate issues thoughtfully with...SeniorTemporary workWork at officeImmediate startVisa sponsorshipShift workWeekend work
$85k - $115k
...consistently drive the success of our business through thoughtful strategy and creative problem-solving. Job Title: Senior Associate, Forensic Accounting & Litigation Support Department: Family Litigation Location: Century City Description of role: Gursey | Schneider seeks a...Senior- About the TeamThe global e-Commerce US operation team aims to deliver high quality products together with a unique customer experience... ...creator growth paths, guiding creators through key milestones.- Support creators in developing sustainable live schedules, strong...Senior
- NAKEDCASHMERE, based in Santa Monica, California, is seeking a hands-on Senior Accountant to scale finance operations. This role involves... .... The ideal candidate has 4-7+ years of experience in e-commerce or retail, with strong knowledge of GAAP and advanced Excel skills...Senior
- FASHIONPHILE is redefining ultra-luxury fashion with a Tech Product Manager, E-commerce who leads complex initiatives across channels, platforms, and vendors. You will shape integrated experiences, drive measurable improvements, and guide build/buy/integrate decisions...Senior
- ...an Executive Program Manager with 10+ years of experience leading cross-functional programs across e-commerce, digital media, and technology. You will partner with senior executives to translate strategy into roadmaps, milestones, and measurable outcomes. The role is an...Senior
- ...Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California... ...creative. We're bringing on a Contract Senior Photo Art Director to be a part of the... ...Performance and Growth to ensure assets support conversion Collaborate closely with Production...SeniorContract workSeasonal work
- NHN Global, based in Los Angeles, is seeking a senior Marketing professional to lead end-to-end marketing strategies for FashionGo and related platforms. You will own product launch plans, messaging, and cross-functional collaboration with international stakeholders to...Senior
- ...countries. Also, the Tax Team provides support to internal requests and works with multiple... ....About this roleTikTok is seeking a Senior Manager of Indirect Tax to join our Tax... ...and support our international digital and e-commerce expansion efforts. The Senior Manager will...SeniorLocal area
$110k - $140k
e.l.f. Beauty in Beverly Hills is seeking a Senior Manager, Influencer Marketing & Community to lead creator strategy across launches... ...relationships, and work cross-functionally with Brand, Social, Growth, E-commerce and Communications. The role emphasizes deep knowledge of...SeniorWork at office3 days per week- ...role focuses on turning data into strategic insights to optimize e-commerce and retail performance. The ideal candidate has 10+ years in... ...Tableau or ThoughtSpot), and familiarity with AI/ML applications to support business decisions. #J-18808-Ljbffr GSPANN TechnologiesSenior
$140k - $155k
...leading residential service, insurance, e-commerce, and B2B brands. Centerfield’s digital experiences... ......We are looking for an experienced Senior Product Manager to lead the development... ..., we use AI tools internally to support efficiency and fairness in our hiring process...SeniorWork at officeLocal areaImmediate startNight shift- ...Employment Type: Full-time Key Responsibilities • Develop new business with U.S. importers, distributors, retailers, and e-commerce sellers, focusing on Asia (including Southeast Asia) to U.S. import shipments • Leverage and grow an existing book of business...SeniorBase plus commissionFull timeContract workRemote workOverseas
- Senior Director of Operations Los Angeles, CA | Full-Time Anera Collective is excited to... ...in Los Angeles, operating a thriving e-commerce business alongside a physical retail presence... ...or consumer lifestyle brands Experience supporting a business through a sale, raise, or...SeniorFull time
- ...1977. Role Description We are seeking a Senior Accountant / Accounting Manager to join... ...collaborating with various departments to support the company’s financial health and... ...inventory is required, and experience with e-commerce is helpful Experience with water systems...SeniorFull time
$120k - $135k
...Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California... ...start-ups, keep reading!Job Summary: As the Senior Strategic Sourcing Manager, you will... ..., and build strategic partnerships that support the company’s growth, margin, quality, innovation...SeniorFor contractorsOverseasAfternoon shift$175k - $220k
...Schedule: Hybrid from Los Angeles HQJob Title: Senior Director, Merchandising Strategy &... ..., ensuring cohesive strategies across e-commerce, retail, and wholesale while allowing for... ...working—including analytics and automation—to support faster decision-making and greater...SeniorSeasonal workLive inLocal area$144.16k - $212k
...largest grocers to shape the future of e-commerce. We work at the intersection of business... ...across North America.About the RoleAs a Senior Enterprise Account Executive on the Enterprise... ...own their careers. We're committed to supporting employees’ happiness, healthiness, and...SeniorHourly payWork at officeLocal areaRemote workFlexible hours- JWCH Institute in Los Angeles, CA, is seeking a Care Team Specialist to support client engagement, safety, and well‑being in a 24/7 housing... ...role requires crisis prevention, trauma‑informed care, and de‑escalation skills, with duties spanning front desk, rounds, and...
$130k - $150k
...Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California... ...email, and the website. We’re looking for a Senior Scriptwriter / Storyteller who can turn... ...seconds. When needed, write and refine supporting copy for paid ads, social posts, email,...SeniorFull time- MCI is seeking a Full-Time Call Center Representative for a remote, work-at-home role. You will answer inquiries, resolve issues, and guide customers to solutions, delivering a positive experience from anywhere. The ideal candidate is 18+, fluent in English, with strong...Full timeRemote workWork from home
$110k - $130k
...This brand has no subscription to fall back on, so repeat purchase rate decides whether it works. You own it. You direct our email specialist on the lifecycle and campaign programs that turn one time buyers into repeat customers. Release cadence. New products are the...SeniorWork at officeLocal area- ...Senior Merchandise Planner Beverly Hills, CA Fashion Nova is the world's leading... ...multiple store openings, Saghian launched the e-commerce website for Fashion Nova in 2013,... ...product planning across categories and support growth initiatives. You will have eCommerce...SeniorWork experience placementSummer workSeasonal workLocal areaImmediate startWorldwideMonday to FridayFlexible hours
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