IT Help Desk Technician
Inversetech
Inverse Technology Solutions, founded in 2010 with over 30 years of industry experience, is a fast-growing company providing IT services to Nationwide Businesses and Fortune 500 Companies. We pride ourselves on our service quality and employee training, offering experience in Networking, Cabling, Access Control, Computer/Phone Support, and IP Camera systems. We offer competitive salaries, retirement plans, health benefits, and bonuses. Our company values a family-like environment and supports veterans. Position: IT Help Desk Technician Location: Cincinnati, OH InverseTech.com is seeking a full-time IT Help Desk Support Technician. The role involves opening support tickets, identifying issues, and assigning tickets related to IT Voice and Data Infrastructure, E-Call Systems, and Wireless support. The ideal candidate has some experience, but motivation and a willingness to learn are key. Skills and Qualifications: Previous experience in Help Desk Support or IT Support Process-driven with attention to detail and problem-solving skills Ability to handle multiple projects under tight deadlines Strong communication skills for technical and non-technical audiences Experience with troubleshooting telecommunications networks (preferred) Experience with ticketing systems Ability to work in a fast-paced environment with minimal supervision Outstanding customer service and teamwork skills Excellent written and verbal communication skills Strong analytical skills Availability for after-hours / on-call support #J-18808-Ljbffr
Vacancy posted 4 days ago
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