Guest Experience Lead (GEL)

Guest Experience Lead

A McDonald's Guest Experience Lead is responsible for a wide variety of tasks throughout the restaurant. You will need to greet customers cheerfully, take their order, and operate the register. You are also required to operate kitchen equipment, preparing and grilling food as necessary. Throughout your shift, you will assist with keeping the restaurant clean and ensuring everything is fully stocked.

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm.

Benefits:

Along with competitive pay, a Guest Experience Lead at a McDonald's Franchisee store is eligible for incredible benefits including:

• Competitive Pay (up to $11 per hr)
• Paid Time Off
• Weekly Pay
• Service awards
• Free Employee Meal Plan
• Medical, dental and vision coverage
• Short and Long Term Disability, Life, and additional supplemental insurance options
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language

Duties & Responsibilities:

• Greeting guests and communicating with them while ordering
• Offering help with using the ordering kiosks
• Offering assistance to those in need of some extra hands
• Checking with them once they have their food to make sure they're satisfied, or to see if they need anything else
• Ensuring kids receive a kid treat
• Handling any concerns
• Communicating with the restaurant team to provide feedback and recommendations

Qualifications:

• Ability to Read and Write
• Possess Basic Computer Knowledge
• Ability to count money and accurately give change
• Have a positive attitude
• Ability to work well in a fast-paced environment
• Work as a member of a team
• Manage Time effectively
• Must be 16 years of Age with at least a 9th Grade education

Physical Requirements:

This position can be physically demanding. The employee may be required to stand for extended periods of time, lift objects up to 20 lbs on a regular basis and do repetitive tasks with few breaks.

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that AMC Management Corp, Inc. is a McDonald's franchisee and is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.