Epic EHR Director of Delivery, Growth & Market Expansion

Epic EHR Director – Delivery, Growth & Market Expansion Lead national-level efforts to build, scale, and sustain RSM’s Epic EHR advisory, implementation, and optimization services. Oversee growth through client relationships and internal collaboration, positioning the firm as a trusted advisor across the Epic ecosystem. Responsibilities Draw upon technical and industry knowledge to become a trusted advisor to clients. Drive the national growth strategy for Epic advisory, implementation, and optimization services. Lead the sales and proposal process for Epic opportunities from qualification through contract execution. Leverage existing network and personal brand to identify, pursue, and secure new Epic opportunities. Lead and support delivery of EHR implementations and optimization initiatives, providing strategy and planning guidance. Develop and maintain executive-level relationships with CIOs, CFOs, COOs, CMIOs, and other healthcare leaders. Represent the firm at client meetings, industry conferences, executive briefings, and speaking engagements to build brand awareness and generate new opportunities. Travel regularly to client sites, conferences, and internal leadership meetings to support relationship development and strategic pursuits. Establish internal relationships across service lines to create sustained referral channels and pipeline growth. Partner with leaders across the firm to identify, shape, and pursue Epic-related opportunities within existing and prospective client accounts. Mentor and coach business development teams, partners, and account leaders on positioning and selling Epic services. Help build and scale an Epic practice focused on implementations, optimizations, and advisory services. Oversee development of client-facing materials, including proposals, statements of work (SOWs), and executive presentations. Partner with the Practice Leader and delivery leadership to align scope, pricing, staffing, margin, and risk expectations. Support the development and negotiation of MSAs, BAAs, and related engagement agreements in coordination with legal and risk teams. Translate client needs into clearly defined, defensible SOWs aligned with firm standards and delivery capabilities. Oversee a healthcare IT book of business across Epic implementations, optimization, advisory, and change management engagements. Effectively manage and mentor multidisciplinary teams to deliver high-quality, client-centric solutions. Design and deliver innovative service offerings aligned with market needs. Manage multiple client engagements while providing leadership on proposals and internal initiatives. Model the firm’s core values of respect, integrity, teamwork, excellence, and stewardship in all interactions. Professional Qualifications Bachelor's or master’s degree in business, computer science, informatics, public health, healthcare administration, or a related discipline. Minimum of 10 years of experience in healthcare IT, healthcare consulting, or related leadership roles. Prior consulting/client‑facing experience around EHR implementation, and optimization services. Demonstrated success selling Epic-related services, including advisory, implementation, and optimization engagements. Proven track record of meeting or exceeding annual sales or revenue targets. Experience leading complex Epic pursuits, including proposal development, pricing strategy, and contract execution. Strong understanding of the Epic ecosystem, including health system implementations, Community Connect models, and optimization initiatives. Experience presenting to and building relationships with senior healthcare executives (CIO, CFO, COO, CMIO, etc.). Proven ability to mentor and enable business development teams, account leaders, or partners on selling Epic services. Strong business acumen, including knowledge of healthcare operations, financial drivers, and technology strategy. Experience working in or with large, complex health systems or multi‑entity healthcare organizations. Demonstrated ability to build and scale consulting teams and service offerings. Exceptional interpersonal, written, and verbal communication skills. Team‑oriented mindset with strong collaboration and leadership capabilities. Willingness and ability to travel approximately 60% (up to 75% as needed). Preferred Qualifications Active Epic certification(s) or prior hands‑on Epic implementation experience. Experience in a large national or global consulting firm. MBA, MHA, or related advanced degree. Experience building or scaling a healthcare or Epic consulting practice. Established relationships within the Epic ecosystem, including health systems, Community Connect hosts, or strategic partners. Experience developing go‑to‑market strategies, alliances, or industry programs. Prior leadership experience with a national or multi‑region sales or consulting portfolio. Benefits and Compensation At RSM, we offer a competitive benefits and compensation package for all our people. Learn more about our total rewards at . Compensation Range: $134,000 – $269,000. Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance. Equal Employment Opportunity Statement All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre‑disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. #J-18808-Ljbffr RSM US LLP